About the role
Location : Malaysia
Role Summary
We are seeking an experienced Axway MFT / Secure Transport Support Engineer to support enterprise file transfer platforms and critical business integrations. The ideal candidate should possess strong expertise in Axway Managed File Transfer (MFT), Axway Secure Transport, production support, troubleshooting, and secure partner connectivity management.
The role involves supporting business-critical file transfers, managing incidents, coordinating with infrastructure teams, and ensuring high platform availability.
Key Responsibilities
Axway Administration & Support
- Administer and support Axway MFT and Secure Transport environments.
- Configure secure file transfer processes and workflows.
- Manage partner onboarding and connectivity setup.
- Support certificate installation, renewal, and management.
- Configure and maintain SFTP, FTPS, HTTPS, and AS2 integrations.
Production Support
- Provide L2/L3 production support.
- Monitor file transfer activities and troubleshoot failures.
- Resolve incidents within SLA timelines.
- Perform Root Cause Analysis (RCA).
- Support change and release management activities.
Integration & Connectivity
- Coordinate with internal and external partners.
- Troubleshoot network and connectivity issues.
- Work with firewall and security teams.
- Validate file transfer connectivity and communication channels.
Monitoring & Automation
- Monitor system health and transfer performance.
- Create automation scripts for operational activities.
- Support batch scheduling and monitoring processes.
Documentation & Compliance
- Maintain operational documentation.
- Prepare support runbooks and SOPs.
- Ensure compliance with security and audit requirements.
Requirements
Mandatory Skills
File Transfer Technologies
- Axway Managed File Transfer (MFT)
- Axway Secure Transport
- SFTP
- FTPS
- HTTPS
- AS2
Production Support
- L2/L3 Support
- Incident Management
- Problem Management
- RCA
- Change Management
Operating Systems
- Unix/Linux
Networking
- Firewall Connectivity
- SSL/TLS Certificates
- Secure Communication Protocols
Nice-to-Have Skills
Application Servers
- Oracle WebLogic
- JBoss
Web Servers
- Apache HTTP Server
Database
- Oracle PL/SQL
- Procedures
- Views
- Indexes
- Performance Tuning
Scripting
- Shell Scripting
Monitoring & Scheduling
- Control-M
- Splunk
About the company
Unison Group
Unison Consulting was launched in Singapore on September 2012, the hub of the financial industry, with innovative visions in the technocratic arena. We are a boutique next-generation Technology Company with strong business-interests in Liquidity risk, Market Risk, Credit Risk and Regulatory Compliance. Unison provides technology consulting and services to implement Risk Management and Risk Analytics System for Financial Institutions. Our services suite comprises of Techno-Functional consulting, systems integration, Business Intelligence, information management, and custom development of IT solutions, plus project management expertise for financial institutions. We have expertise in latest cutting edge technology to achieve better total cost of ownership. Through our qualified professionals, we assist you drive your unique risk management strategies, whether that means efficient monitoring, improving risk appetite of the financial institutions, complying with regulations, or capturing growth opportunities through innovation, this is what maximizes your decision taking potential. At Unison Consulting, we view clients as partners, and our success is only measured by the success of our
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