Sr. Backend Operations Engineer - Coverstar

Responsibilities:

• Expand and enhance our Grafana/Prometheus monitoring solution.
• Consolidate logs, metrics, and system health data for actionable insights and streamlined troubleshooting.
• Configure automated alerts based on predefined thresholds and anomaly detection to ensure rapid incident response.
• Diagnose and resolve infrastructure incidents between 9AM-9PM EDT, leveraging monitoring tools and system logs.
• Implement corrective actions and preventive measures to avoid recurrence.

• Analyze and optimize database queries, indexing, and partitioning strategies for enhanced performance and scalability.
• Regularly inspect database tables, identifying areas for improvement and recommending necessary maintenance activities.
• Monitor database usage trends to predict and proactively address scaling needs, preventing performance issues.

• Improve platform-wide security monitoring with real-time analytics and automated anomaly detection to quickly identify and respond to threats.
• Utilize security tools to simulate realistic attack scenarios to uncover vulnerabilities.
• Conduct ongoing vulnerability assessments and automated penetration testing.
• Strengthen and document incident response procedures, ensuring clear cross-team communication and swift incident remediation.

• Develop and maintain robust CI/CD pipelines for efficient code integration, testing, and deployment.
• Implement and integrate comprehensive testing frameworks, including unit, integration, and end-to-end tests, ensuring high-quality code delivery.
• Collaborate with teams to enforce industry-standard security checks and continuous monitoring across the software delivery lifecycle.

Qualifications:

• Extensive experience in backend infrastructure operations, including monitoring, incident management, database optimization, and security.
• Strong proficiency with Grafana, Prometheus, PostgreSQL (Aurora), and CI/CD pipeline tools.
• Proven ability to implement proactive security measures and conduct continuous assessments.
• Excellent problem-solving and incident management skills.
• Strong collaboration and communication skills, capable of cross-team coordination and documentation.
• Availability during core operational hours (9AM-9PM EDT).