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Business Analyst - AI project

Teleperformance Spain

BarcelonaOn-site3d ago

About the role

One of the worldwide leading AI platforms has chosen TP Spain to manage its new Sales Growth program, launching in August 2026. This is a strategic win for TP: a global brand, a scalable sales-driven model, and strong long-term growth potential.

This initiative positions TP Barcelona as a leading EMEA hub for sales-focused programs and offers significant career growth opportunities.

As a Business Analyst, you will spearhead data and reporting initiatives that empower data-driven decision-making across the organization. Your responsabilities will include:

  • Acting as the "brain of a sales engine" by providing critical support to sales operations and driving strategic outcomes
  • Leading and overseeing data analysis projects and design and implement scalable data models into a meaningful insights
  • Business Intelligence and reportings: build, maintain and optimize dashboards, provide in-depth analysis of business performance and ensure timely and accurate ad hoc reports, all designed to drive measurable business impact and revenue growth
  • Usage of statistical methods to conduct predictive analytics to support the forecasting, strategic planning and decision-making
  • Contribute to data governance, privacy, and compliance initiatives to guarantee secure and reliable data usage.
  • Serve as a subject matter expert, presenting compelling data stories and insights to non-technical audiences

Requirements

  • Minimum of 2 years of experience as a Business Analyst.
  • BA/BS degree or equivalent practical experience
  • Good communication and presentation skills, being able to translate complex insights for diverse audiences
  • Expertise in data visualization platforms
  • Strong understanding of data warehousing, data modeling, and database design
  • Exceptional analytical, problem-solving, and critical-thinking skills
  • Advanced proficiency in SQL, Python, R, or similar analytics tools is a plus
  • Ability to work independently and collaboratively with cross-functional teams
  • High emotional intelligence
  • C1 Elvel of English

Desirable Skills

  • Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
  • Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
  • Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
  • Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
  • Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
  • Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
  • Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
  • Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
  • AI Proficiency: Understanding und leveraging Artificial Intelligence concepts, including machine learning, data analysis, and automation
  • Data Literacy: Reading, interpreting, and analyzing data, enabling informed decision-making based on digital information

Benefits

  • Competitive salary
  • Full-time (39 hours/week) position in Barcelona
  • Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project
  • Relocation package support
  • Private Health Insurance
  • Exposure to cutting-edge AI advertising solutions
  • You’ll be based in Barcelona’s 22@ district, a vibrant innovation hub where top global companies and international talent come together to create, grow, and lead

About the company

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Teleperformance Spain

JOIN A WORLD-CLASS TEAM We are a leading multinational company with over 490,000 passionate professionals across 100+ countries. At TP, we believe good is never good enough: we build the best teams and help every person reach their full potential, combining customer service excellence with a culture of innovation and continuous development. OUR VALUES 💚 Diversity & Inclusion Come as you are. We value every unique perspective and create a space where everyone can thrive. 👥 People First Your wellbeing is our priority. Happier employees perform better and transform the customer experience. 🚀 Excellence & Inspiration We motivate you to achieve more and make your mark. Here you'll find purpose, not just a job. WHAT WE OFFER 📈 Continuous training and personalized career path 🎓 Free language learning platform 🎁 TP Benefits: exclusive discounts on brands and services 👥 Referral program with attractive incentives 🌟 Special activities and events for the TP community 🌍 International experience with world-leading brands READY TO JOIN? Discover our opportunities and start your story with TP.

Perks & benefits

  • Medical Insurance

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