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Senior Business Excellence and PMO Officer

ZainCash

BaghdadOn-site2mo ago

About the role

  1. Maintain approved baselines (scope/schedule/milestones) and keep the integrated project plan updated weekly; no baseline change without documented impact assessment and approval.
  2. Deliver weekly status reports on time for 100% of assigned projects, including RAG (Red/Amber/Green), variance vs baseline, root cause, recovery actions, and required decisions/escalations.
  3. Maintain RAID (Risks, Assumptions, Issues, Dependencies) updated weekly with owner/due date/mitigation; escalate material risks/issues ; track to documented closure.
  4. Run governance cadence; issue minutes + action tracker; escalate overdue actions.
  5. Maintain change log and decision log; keep baselines and plans aligned to approved changes.
  6. Keep documentation audit-ready in the central repository (plan, RAID, change log, decision log, minutes/actions, test plan, sign-offs, go-live readiness).
  7. Coordinate cross-functional teams and vendors through build/testing/go-live; confirm release readiness (testing complete, risks accepted, operational handover completed).

Requirements

1. +3 years project management experience delivering technology projects end-to-end (plan → build → test → go-live); fintech experience preferred

2. Ability to build and maintain integrated project plans (work breakdown structure, milestones, dependencies, critical path) using standard project tools

3. Strong governance discipline: maintain baseline, RAID (Risks, Assumptions, Issues, Dependencies), change log, decision log, action tracker

4. Fluent in Arabic; English communication skills

5. Bachelor's degree

About the company

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ZainCash

ZainCash Iraq is a leading mobile wallet and recognized as Forbes top Fintech company of 2023 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations of 2020. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion cards, payroll, aid disbursement, and more.

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