About the role
We are looking for a dedicated Call Centre Operator to handle inbound and outbound calls. This role focuses on booking appointments for our specialists, working with interested leads, and ensuring excellent customer interactions. The position offers an opportunity to earn incentives based on target achievement.
*Remote: Monday to Friday, 9 AM to 5 PM PST (5 PM to 3 AM SAST).
Requirements
- Handle inbound and outbound calls professionally.
- Book appointments for specialists with leads who have expressed interest in our services.
- Follow up with clients to confirm appointments and provide necessary information.
- Maintain a positive customer experience through effective communication.
- Achieve targets and earn performance-based incentives.
Qualifications:
- Excellent verbal communication and phone etiquette.
- Experience in handling inbound and outbound calls.
- Ability to work with client lists and manage booking processes.
- Goal-oriented and motivated to meet and exceed targets.
About the company
VirtuHire
VirtuHire At VirtuHire, we specialize in connecting businesses with South Africa's top-tier remote talent. By offering no-recruitment-fee hiring solutions and acting as the Employer of Record (EOR), we handle everything from sourcing and onboarding to payroll and admin management. Our mission is to empower companies to scale efficiently, save up to 68% on operational costs, and access a highly skilled, diverse workforce tailored to their needs. Whether you're a business looking for cost-effective, qualified talent or an applicant seeking exciting remote opportunities, VirtuHire ensures a seamless and professional experience at every step. Join us and discover the difference of working with the top 1%.
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