About the role
Job Purpose
Manage end-to-end process of Accounts Receivable, maintaining credit control systems and processes, improving the cashflow position of the company through improving the collection process and managing the risk associated with granting credit.
KEY ACCOUNTABILITIES
Dispute Management
- Transparent and clear query resolution and/or collection process, driving root cause analysis and set-up necessary corrective / counter measurements. Whilst ensuring effective communication to customer re-status of resolution / action to be taken. Manage process for escalating risks where appropriate and in a timely manner.
Collections Management
- Drive operational performance and manage portfolio ensuring processes efficiently carried out and standards maintained.
- Managing a transparent and clear collection process.
- Maintain records of pro-active collections activities
Customer Reconciliations
- Ensure that all customer statements are accurate and are reconciled, by conducting rigorous checks on all related documentations in line with processes and procedures.
Credit Management
- Manage end-to-end process of Accounts Receivable Portfolio.
- Drive operational performance and manage portfolio ensuring processes efficiently carried out and standards maintained.
- Managing a transparent and clear collection process, including risk management and mitigation of risk.
- Operate within credit risk framework, policies and procedures. Maintain records of internal controls
- Foster sound working relations with internal and external customers
- Reporting – Submitted as and when required on AR portfolio view of credit and collection activity, risk overview, query status, shifts in risk profiles, payment patterns and other developments, the potential impact and propose possible corrective measures to improve collection cycle.
Credit Management & Reporting
- Manage end-to-end process of Accounts Receivable Portfolio and drive operational performance to ensure processes are efficiently carried out and standards maintained
- Ensure that relevant reports are submitted as and when required on AR portfolio view of credit and collection activity, risk overview, query status, shifts in risk profiles, payment patterns and other developments to ensure visibility on potential impacts and propose possible corrective measures to improve collection cycle
Requirements
Minimum
- NQF Level 6 (Diploma in Credit Management)
- 3 years Credit in a Commercial or Manufacturing credit environment
Advantageous
- Credit Management Diploma
- Credit experience in the Oil Industry
Working Conditions
- Able and willing to work outside normal business hours
Applications close: Thursday 25th June 2026
About the company
Vivo Energy
We are Vivo Energy, the company that operates and markets its products in countries across North, West, East, Southern Africa and in the Ocean Islands. We have a network of over 3,900 service stations in 28 markets operating under the Engen and Shell brands and we export lubricants to a number of other African countries. We employ around 6,000 people. Our retail offering includes fuels, lubricants, card services, convenience stores, restaurants, and other non-fuel services. We provide fuels, lubricants, liquefied petroleum gas (LPG) and chemicals to business customers across a range of sectors. Ou r vision is to be Africa's leading and most respected energy business in Africa .
774,000+ hidden jobs like this
Vivo Energy and thousands of companies post here first, often days before LinkedIn or Indeed. Your first 5 applications are free; go Pro to apply without limits.
- Unlimited applications — free stops at 10
- Track every application in one place
- Apply straight to the source, one click
- Save & organize roles you love
- Roles pulled from company boards before the big sites
