About the role
Our Client is a data center developer and operator in the Philippines. WIth the expansion of their business, they are looking for Data Centre Operations Officers.
Key responsibilities:
- 24/7 monitoring of operational conditions
- Reception and logging of incidents
- Initial incident triage and classification
- Provide remote hands services
- Escalate incidents to the relevant persons in charge.
- Maintenance of accurate incident timelines and records
- Cabling activities such as cable dressing and organization, labelling, testing, physical cabling fault isolation and restoration, removal and cleanup of abandoned cabling, termination
- Physical hardware support (observation and reporting only).
- Environmental monitoring support
- Escort visitors and provide access support when required.
Requirements
- Minimum a Diploma in a related field
- Some work experience in a data center environment
- Flexibility in working a shift pattern (Shift is either A.M. or P.M)
- Ability in tackling cabling activities
About the company
Xcellink Pte Ltd
The best of Xcellink today is the result of having evolved through more than 2 decades of Enterprise ICT Operations management experience and capabilities development as a trusted vendor partner to high-growth global companies, estalished local enterprises and government-linked corporations. We have delivered over SGD$150 million worth of operations management services in the past decade to support our clients in their strategic IT deployments. Our long-standing ICT services experience is wide-ranging in the domains of Data Centre Operations, Network Command Centre Operations, IT Security Operations, Technical Helpdesk Services, Onsite Field Services, Applications Support, and IT Assets Staging Operations. We have helped our clients set up operational teams and work processes from scratch, and have transitioned and offshored service delivery operations to countries like Malaysia, Philippines, Indonesia and India. We have been well-entrusted by our clients for multiple resource-intensive & mission-critical IT delivery projects where we deployed up to several hundreds of IT professional manpower within each of such projects. Even so, it is not just the services volume, capacity a
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