About the role
About the role
We’re looking for a founding Forward Deployed Engineer to join our founding team and lead the adoption of Finto’s AI-powered automation for some of the world’s largest enterprises. You’ll be the trusted partner guiding finance teams through onboarding, integration, and - most importantly - putting AI directly into their hands so they can radically reduce manual work and unlock new levels of productivity.
This is not a typical customer success role - its a technical, customer-facing role. You’ll focus on the time to value including data-set-up, workflow design, and change management. You’ll work closely with our founders to make sure customers embrace AI as a core part of their daily job.
We’re headquartered in Munich, with roots in San Francisco through Y Combinator.
What you’ll do
- Lead enterprise customers from contract signature through full-scale adoption, ensuring successful rollout and long-term expansion.
- Work directly with finance teams to redesign critical processes, embedding AI where it creates the most business value.
- Partner closely with customers to deeply understand their ERP environment, data structures, accounting workflows, and success metrics.
- Serve as the bridge between customers and our engineering team - gathering requirements, translating feedback into product insights, and surfacing unmet needs.
- Analyze AI performance using evals, with a strong affinity for SQL and working with complex, real-world customer data
- Build playbooks, onboarding frameworks, and training materials to create a scalable foundation for customer success
Requirements
What we’re looking for
- 2-3+ years in solution engineering, consulting, or forward deployed engineering with enterprise customers.
- Experience driving adoption of complex software, ideally AI-powered or automation platforms. Familiarity with finance operations, APIs, ERP systems, or accounting workflows is a strong plus.
- Exceptional communication skills - able to train, inspire, and win over buyers, key users, IT leaders and your team members
- Proven ability to lead change management initiatives and help teams adopt new ways of working
- Hands-on problem-solver with a proactive, can-do approach.
- Thrives in fast-paced, early-stage environments with high autonomy.
- Passion for making AI a practical, everyday tool for real people.
Benefits
- Competitive salary
- \Career-defining growth: Big ambitions mean rapid progression, expanding responsibilities, and access to our San Francisco & YC network.
- Competitive pay & meaningful equity: Share in the upside of a YC-backed, fast-scaling company.
- 25 vacation days + 2 fixed “company recharge days.”
- Twice-yearly team offsites and hacker weeks in Europe or San Francisco.
About the company
VirtuHire
VirtuHire At VirtuHire, we specialize in connecting businesses with South Africa's top-tier remote talent. By offering no-recruitment-fee hiring solutions and acting as the Employer of Record (EOR), we handle everything from sourcing and onboarding to payroll and admin management. Our mission is to empower companies to scale efficiently, save up to 68% on operational costs, and access a highly skilled, diverse workforce tailored to their needs. Whether you're a business looking for cost-effective, qualified talent or an applicant seeking exciting remote opportunities, VirtuHire ensures a seamless and professional experience at every step. Join us and discover the difference of working with the top 1%.
Perks & benefits
- Equity Compensation
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