HR Operations Specialist

About the Company:

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving you the tools you need to thrive in an ever-evolving financial landscape.

About the Role: 

We’re looking for a HR Operations Specialist to support the smooth delivery of day-to-day HR processes across the employee lifecycle. From onboarding to employee records and HR systems, you’ll play a key role in ensuring efficient, accurate, and compliant HR operations.

Working closely with Talent Acquisition, Payroll, and business stakeholders, you’ll also support employee communications, reporting, and process improvements. This is a great opportunity for someone who enjoys a fast-paced environment, thrives on organisation and problem-solving, and is passionate about delivering a great employee experience.

Key Responsibilities:

HR Operations

• Support or manage day-to-day HR operations, including onboarding, offboarding, and employee variations.
• Collaborate with Talent Acquisition, Payroll, Administration, and business stakeholders to maintain smooth HR processes.
• Maintain accurate HR data, documentation, and employee records across systems.
• Utilise HR systems such as Workable, Employment Hero, and Jira to manage workflows and data integrity.
• Monitor and support service levels and timelines across HR processes.
• Identify process gaps and inefficiencies, escalating or resolving based on role level.
• Contribute to the continuous improvement of HR operations and workflows.

HR Business Partnering Support

• Draft employee correspondence, including emails, letters, contract variations, and templates.
• Support the development, review, and maintenance of HR policies, procedures, and employee handbooks.
• Administer and implement performance review processes, including documentation and follow-up actions.
• Prepare HR reports, insights, and supporting documentation to inform business decision-making.
• Ensure compliance with relevant employment laws and regulations.
• Stay informed of HR best practices and apply updates where required.

Team Contribution

• Provide support to team members and collaborate across functions.
• Escalate issues, risks, or discrepancies appropriately.
• Undertake ad hoc HR duties as required.
• Senior levels may provide guidance to junior team members and support team capability uplift.

Requirements

• 1–2 years of experience in HR operations, HR administration, or a related field.
• Demonstrate exceptional attention to detail and top-notch organisational skills.
• Excel at juggling multiple tasks while consistently meeting deadlines.
• Showcase strong communication abilities and excel in engaging with stakeholders.
• Experience with HR systems like Workable, Employment Hero, and Jira is a plus.

Benefits

• Competitive salary and performance-based bonuses.
• Opportunities for career growth and development within a global company.
• Collaborative and inclusive work environment with exposure to cross-region operations.
• Health and wellness benefits.
• Flexible working arrangements.