About the role
Worth AI is seeking a dedicated and tech-savvy Implementation Engineer / Project Manager to join our dynamic team. In this dual role, you will play a pivotal part in ensuring the successful deployment of our innovative AI technology within the FinTech sector while also supporting the post-sales process.
In this position, you will manage the implementation process and coordinate cross-functional teams to effectively meet our clients' needs. Working closely with sales, customer success, and technical teams, you will develop tailored project plans, assist in showcasing our solutions, and ensure a seamless transition from sales to implementation.
Responsibilities
- Lead the implementation process for newly acquired clients, ensuring a smooth onboarding experience.
- Collaborate with the sales team to understand client requirements and provide technical insights during the post sales phase.
- Develop and manage project plans, timelines, and deliverables to meet client expectations.
- Create and deliver technical product demonstrations tailored to specific business needs.
- Coordinate with internal teams to address technical questions and provide necessary support throughout the implementation process.
- Conduct customer training sessions and develop support materials to facilitate the adoption of our solutions.
- Gather customer feedback post-implementation and relay it to the product development team for ongoing enhancements.
- Stay informed about industry trends and technological advancements in FinTech and AI to inform project strategies.
- Collaborate closely with Customer Success Managers to identify upsell opportunities, pinpoint training gaps, and create materials for client support.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Experience in implementation, preferably in software or startup environments.
- Basic understanding of AI technologies and their applications in the FinTech industry.
- Technical skills in SQL, Node.js, and React are vital
- Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
- Problem-solving aptitude and a customer-centric mindset.
- Proven ability to work collaboratively within a team and independently in a fast-paced environment.
- Familiarity with project management methodologies and tools is a plus.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- 401 (k)
- Life Insurance
- Unlimited Paid Time Off
- 9 paid Holidays
- Work From Home
- Free Food & Snacks (for those in Orlando, FL)
About the company
Worth AI
We are on a mission to revolutionize the way businesses make decisions leveraging the power of AI. Our Mission: Enabling Success of Small businesses through financial literacy and visibility. Our Vision: Empower Business to know their worth. Our core values define who we are and how we operate: Extreme Ownership: Excellence is at the core of everything we do. We set the bar high with unwavering attention to detail and a commitment to delivering quality with care. Our team thrives on agility, making swift, informed decisions and adapting seamlessly to change, ensuring we consistently exceed expectations and seize opportunities with precision and purpose. One Team:Team over self. We are unified, driven by a shared vision and common purpose. Together, we collaborate, innovate, and support one another to achieve transformational impact. By elevating each other, we create a culture of trust, mutual respect, and collective success. Create Raving Fans: At Worth, we are committed to delivering exceptional experiences that inspire loyalty and admiration. Whether engaging with our team, customers, partners, or vendors, we approach every interaction with professionalism, care, and purpose. We
Perks & benefits
- 401k
- Paid Time Off
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