Inside Sales Manager

<p class="font-claude-response-body break-words whitespace-normal">Emergent builds autonomous coding agents that replace traditional software development by generating, testing, and deploying production applications directly from plain-language intent. Our systems run in production at global scale and are used to build millions of real applications.</p> <p class="font-claude-response-body break-words whitespace-normal">Since our public launch, we've crossed <strong>$100M in ARR</strong> and grown to <strong>over 10M users across 190+ countries</strong>. We're backed by <strong>Khosla Ventures, SoftBank, Google, Lightspeed, Prosus, Together, and Y Combinator.</strong></p> <p class="font-claude-response-body break-words whitespace-normal">We're solving the hard part of AI-driven software creation: correctness, reliability, security, and scale in real production systems. The team is built by <strong>repeat founders, Olympiad medalists, IIT &amp; IIM alumni,</strong> and leaders from <strong>Google, Amazon, and Dropbox.</strong></p> <p class="font-claude-response-body break-words whitespace-normal">We're hiring builders who want ownership, speed, and impact at global scale.</p> <p class="font-claude-response-body break-words whitespace-normal"><strong>The Role:</strong><br>We are hiring an Inside Sales Manager to build, lead, and scale our inside sales function across our B2B customer base. This is a player-coach role where you'll own a team of inside sales executives while staying close to the deals, the pipeline, and the customer. Leads are sourced and handed to your team by the revenue org; your job is to ensure they're worked with discipline, closed with consultative rigor, and grown into multi-year accounts through structured upsell, cross-sell, and renewal motions.</p> <p class="font-claude-response-body break-words whitespace-normal">You'll own the team's quota across our paid product tiers and the Trusted Partner Program, building the systems, playbooks, and coaching infrastructure that turn a high-velocity sales team into a predictable revenue engine. You'll design the motion across new business, expansion, and renewals, ensuring every account is worked with rigor from first conversation to multi-year growth. Emergent serves customers across North America, UK, Europe, ANZ, and India, so flexibility on working hours is required to align with active accounts and territory coverage.</p> <p class="font-claude-response-body break-words whitespace-normal"><strong>What You'll Do:</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Lead, coach, and scale a team of inside sales executives, owning hiring, ramp, performance management, and career development</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Own the team's revenue target across new business closure, expansion, and renewals, with clear visibility into pipeline health and forecast accuracy</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Drive consultative selling rigor across the team, ensuring every conversation surfaces use case, technical fit, internal tooling pain, and budget/timeline</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Build and refine the playbook for upsell, cross-sell, and account expansion across paid product tiers and the Trusted Partner Program</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Own renewal strategy and proactively manage account health to reduce churn and grow net revenue retention</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Partner closely with the B2B revenue team on lead handoff, account strategy, territory design, and prioritization</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Run the operating cadence including pipeline reviews, deal inspections, forecast calls, and quarterly business reviews</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Stay close to active deals as a player-coach, jumping into pricing conversations, negotiations, and senior buyer escalations when needed</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Surface objection patterns, pricing feedback, and product signals to GTM leadership to sharpen positioning and playbooks</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Build the systems, processes, and CRM hygiene standards that scale the team from current size to multi-region coverage</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>What We're Looking For:</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">8+ years of experience in inside sales, account management, or full-cycle B2B SaaS sales, with 3+ years in a people management role</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Proven track record of carrying and exceeding team quotas, with demonstrated expansion and upsell wins</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Strong consultative selling instincts paired with the ability to coach others to the same standard</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience building and refining sales playbooks, forecasting frameworks, and pipeline hygiene processes</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Excellent spoken and written English communication skills, with the ability to influence at senior buyer and internal leadership levels</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Confidence handling escalations, pricing conversations, and complex negotiations</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Highly organized, with strong forecast accuracy and a structured approach to pipeline management</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Self-motivated, coachable, and resilient in a fast-paced, performance-driven environment</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Flexibility to align working hours with North American, European, and ANZ business hours based on active accounts</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>Good to Have:</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Global selling experience across North America, UK, Europe, ANZ, or other international markets</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience in B2B SaaS, developer tools, enterprise software, or AI/ML products</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience scaling inside sales teams from early stage to predictable revenue motion</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience designing structured upsell and cross-sell programs</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Familiarity with HubSpot or a comparable CRM for pipeline, forecasting, and team performance management</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>Benefits and Perks:</strong></p> <ol class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-decimal flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Daily Meals: Lunch and Dinner provided</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Family Insurance: 3 Lakhs worth of coverage for you and your family</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Unlimited Paid Time Off: Take the time you need to recharge and come back refreshed</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Flexible Working Hours: Work arrangements that fit your life and commitments</li> </ol> <p class="font-claude-response-body break-words whitespace-normal">Let's build the future of software together.</p>