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About the role
<h3>Key Responsibilities:</h3>
<h4>Program Management & Delivery</h4>
<ul>
<li>Design, plan, and manage end-to-end learning programs across the organization.</li>
<li>Align academy initiatives with business goals and workforce development needs.</li>
<li>Coordinate program logistics, including scheduling, enrollment, communications, and delivery support.</li>
<li>Manage program calendars and ensure timely execution of cohorts, workshops, and training sessions.</li>
</ul>
<h4>Curriculum & Content Development</h4>
<ul>
<li>Lead the development of comprehensive learning curricula for multiple tracks (e.g., departmental curriculum, functional upskilling, leadership etc).</li>
<li>Collaborate with subject matter experts (SMEs) to design content that is relevant, engaging, and aligned with desired learning outcomes.</li>
<li>Develop or oversee the creation of learning materials including presentations, eLearning modules, handbooks, facilitator guides, and assessments.</li>
<li>Ensure content is adaptable for different learning styles and delivery formats (in-person, online, hybrid).</li>
</ul>
<h4>Stakeholder & Team Collaboration</h4>
<ul>
<li>Partner with internal teams to identify training needs and learning priorities.</li>
<li>Work with Department Heads to audit and ensure quality of learning.</li>
<li>Support and coach facilitators and trainers to deliver high-impact learning experiences.</li>
</ul>
<h4>AI & Digital Capability Programs</h4>
<ul>
<li>Support the design and rollout of company-wide AI awareness and capability-building programs.</li>
<li>Partner with Technology and business stakeholders to translate AI concepts into practical employee learning experiences.</li>
<li>Manage AI learning initiatives across the group.</li>
<li>Continuously identify opportunities to improve learning delivery through AI-enabled tools and platforms.</li>
</ul>
<h4>Quality, Measurement & Improvement</h4>
<ul>
<li>Track program engagement, completion, and performance metrics to evaluate effectiveness.</li>
<li>Analyze learner feedback and performance data to refine curriculum and delivery.</li>
<li>Maintain program documentation, standards, and best practices for scale and sustainability.</li>
<li>Stay current on instructional design trends, adult learning principles, and digital learning innovations</li>
</ul>
<h3>Qualifications:</h3>
<ul>
<li>Bachelor’s degree in Education, Learning & Development or a related field.</li>
<li>4+ years of experience in learning program management, curriculum development, or corporate training.</li>
<li>Demonstrated ability to design, develop, and implement scalable learning programs and content.</li>
<li>Strong knowledge of instructional design models and adult learning principles.</li>
<li>Proficient in learning platforms, LMS, content authoring and Google suite tools.</li>
<li>Excellent communication, stakeholder management, and facilitation skills.</li>
<li>Highly organized with a balance of creativity and execution.</li>
<li>Proficiency in both Thai & English</li>
<li style="font-weight: bold;"><strong>Knowledge in automated script in excel is a plus</strong></li>
</ul>
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