Media Management Officer

Our client is an established provider of National Disability Insurance Scheme (NDIS) Support Coordination and Specialist Support Coordination services. They support children, young people, and adults with disabilities to access vital services, build long-term independence, and achieve their personal goals.

They are now seeking to hire a Media Management Officer to support their administrative operations and elevate their digital presence. This part-time role focuses on maintaining professional communication channels, managing social media output, and assisting with essential business onboarding tasks.

Job Responsibilities

Social Media and Communication

• Manage company Facebook pages and designated social media accounts
• Create and schedule engaging social media content on a weekly basis
• Respond to customer and stakeholder enquiries promptly via social media, email, and telephone
• Foster online community engagement and maintain a positive brand presence

Administration and Support

• Assist with staff onboarding procedures and general administrative documentation
• Complete allocated administrative tasks within strict internal deadlines
• Coordinate with internal team members to support everyday operational needs
• Handle sensitive information with a high degree of confidentiality and professional discretion

Requirements

• Minimum 2 years of professional experience managing Facebook Business Pages
• Minimum 2 years of general administration experience
• Fluent or advanced written and verbal English communication skills
• Intermediate proficiency with Meta Business Manager and Canva
• Intermediate experience utilising Google Workspace and Microsoft Office applications
• High attention to detail alongside strong organisational capabilities
• Comfortable interacting regularly with clients, families, support workers, and service providers
• Willingness to undergo a National Police Check and Working with Children Check

Nice-to-Have Skills

• Prior experience working within the NDIS or disability support sector
• Advanced proficiency across the Microsoft Office suite applications

Benefits

• ​Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Part-time job
• HMO
• Annual leave
• 13th-month pay
• With Government Mandated Benefits