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Operations Analyst

Agora

HQOn-site1mo ago

About the role

  • Execute and settle blockchain and fiat transactions end-to-end, ensuring the full operational flow is completed accurately and on time
  • Monitor transactional activity and operational queues, performing transaction and wallet management verifications, escalating exceptions to the FinOps Lead and relevant stakeholders in a timely manner
  • Own daily and monthly reconciliations across on-chain activity, banking records, custodians, processing platforms, and internal databases, ensuring the integrity of both crypto and fiat records
  • Maintain operational trackers, checklists, and procedural documentation to ensure visibility, accuracy, and repeatability of key workflows
  • Identify inefficiencies and control gaps through data analysis, partnering with cross-functional teams to design and implement process improvement and scaling initiatives
  • Serve as the primary point of contact for customers and external partners, coordinating responses to operational inquiries and ad hoc requests with professionalism and precision
  • 1–3 years of experience in finance, operations, fintech, banking, treasury, payments, or related functions
  • Proficient in Excel and Google Sheets
  • Strong attention to detail and ability to manage complex operational workflows with a high degree of accuracy
  • Ability to work independently, prioritize effectively, and take ownership of assigned responsibilities
  • Clear communication skills and comfort working in a collaborative environment
  • Strong problem-solving mindset with the ability to question assumptions and escalate issues proactively
  • High integrity, dependability, and operational discipline
  • Prior exposure to crypto, fintech, payments, or treasury operations
  • Familiarity with blockchain concepts including wallets, transactions, block explorers, stablecoins, DeFi, and on-chain activity
  • Experience with reconciliation workflows, settlement operations, or financial controls
  • Experience with scripting or data analysis tools such as Apps Script, SQL, or Python
  • Experience working in high-growth, fast-paced environments where adaptability and ownership are essential

About the company

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Agora

No company description available.

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