Operations Manager - Sumba

Job Responsibilities

The Operational Manager at Bobobox plays a pivotal role in ensuring the consistent, efficient, and high-quality execution of day-to-day operations across our cabin properties. This role is responsible for translating strategic goals into seamless operational practices, delivering exceptional guest experiences, and driving operational excellence through data-driven decisions, people leadership, and continuous improvement.

Requirements

• Bachelor's degree from a top university preferably from Hospitality background

• Min. 3 years of experience in hotel operation role

• Min. 3 years of experience in managing multiple hotels as hotel manager or equivalent role

• Candidates must be willing to work at any of our branch locations across Indonesia. This may involve periodic transfers or relocations based on organizational needs.

• Fluent in English verbally and in writing

• Experienced with Property/Hotel Management System (PMS/HMS) and Point of Sales (POS) software.

• Experienced with Google Workspace (G Sheets, Slides, Docs, etc).

• Excellent Interpersonal Communication Skills

• Strong in organizing, planning, and relationship management.

• Fluent in numbers, analyzing data, and using analytics to make decisions.

• Results-driven with strong communication & interpersonal skills.

• Excellent Adaptability to Fast-paced Environment

• Familiar with Setting up and Maintaining KPIs

• Familiar with SOP and Policy development

• Product and Service Quality Improvements

• Focus on Operational Excellence and Quality Assurance

• Experienced in coaching & training delivery

• Willing to be placed in Bobocabin Umarato, Sumba