Senior QA Engineer

What you will be doing:

• Collaborate with Development, Product Management, and UX teams to define and understand quality requirements for AI-powered applications.
• Analyze product requirements, user stories, and technical designs to create comprehensive test strategies, test plans, and test cases.
• Validate AI-driven features such as AI Agents, Agent Assist, Supervisor Assist, knowledge-based experiences, and other AI-powered applications.
• Design, develop, and maintain automated test frameworks and automated test suites for frontend, backend, and API testing.
• Own and execute existing automation suites, investigate failures, identify defects, and drive issues to resolution.
• Develop new automated tests and contribute to the continuous improvement of the team’s automation infrastructure.
• Perform manual exploratory, functional, regression, integration, and end-to-end testing as needed.
• Collaborate with developers to identify root causes of issues and improve overall product quality.
• Review automation code and provide technical guidance to other QA engineers.
• Participate actively in Agile ceremonies, sprint planning, backlog refinement, and release activities.
• Document, report, and track software defects using Jira and other engineering tools.
• Help improve QA processes, testing methodologies, and quality standards across the AI Apps organization.

What you will bring to the role:

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
• 4–7 years of QA experience in a software development environment.
• Strong understanding of software testing methodologies, quality assurance processes, and Agile development practices.
• Experience designing, developing, and maintaining automated test frameworks and test suites.
• Hands-on experience with automation tools and frameworks such as Selenium, Playwright, Cypress, TestNG, JUnit, or similar technologies.
• Experience with API testing tools and methodologies.
• Working knowledge of at least one programming or scripting language such as Java, JavaScript, TypeScript, Python, or C#.
• Experience with Jira, Git, CI/CD pipelines, and modern software development workflows.
• Ability to create and execute SQL queries for data validation and troubleshooting.
• Experience testing modern web applications, including responsiveness, usability, accessibility, and cross-browser compatibility.
• Strong analytical and problem-solving skills with the ability to identify root causes and recommend solutions.
• Excellent written and verbal communication skills and the ability to collaborate effectively across engineering, product, and design teams.
• Self-motivated, detail-oriented, and passionate about delivering high-quality software products.

Diversity, Inclusion, and Equal Opportunity