About the role
Job Listing: Xfinity Retail Store Manager
Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers. With locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers.
Position: Retail Store Manager
Compensation:
- Competitive annual compensation: $65,000.00 - $85,000
- Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF
Job Type: Full-time
Responsibilities:
Sales and Leadership:
- Maximize sales in the assigned retail location by leading a team of Representatives.
- Utilize best practices for product positioning, account analysis, promotional offers, and customer service.
- Analyze the business of the retail location and implement practices to fulfill goals.
- Recruit and train sales reps, manage key KPIs from the Sales Report, and maintain high Net Promoter Scores (NPS).
- Implement weekly and monthly sales incentives to meet and exceed growth objectives.
- Work with the Operations team to improve the cost-effectiveness of operations.
- Manage inventory for mobile devices, core cable products, and accessories.
- Follow cash handling policies and procedures, exceptions reporting, etc.
- Ensure excellence in customer service with every customer contact.
- Coordinate with Leadership & Training team to initiate and sustain effective sales channel training and development programs.
Operations:
- Implement and follow cash handling policies and procedures, exceptions reporting, etc.
- Manage inventory for mobile devices, core cable products, and accessories.
Customer Satisfaction (NPS):
- Strive to achieve high Net Promoter Scores with every customer interaction.
Job Qualifications:
- High School diploma or equivalent
- 3-5 years of sales experience required.
- Wireless/Cable/Retail sales experience preferred.
Benefits:
- Medical, Dental, Vision, 401k
- Paid training
- Vacation, Sick, and Personal Time OFF
- Opportunities for promotion
- Comfortable, state-of-the-art workspace
- Blufox ESOP (Employee Stock Ownership Program) for select stores.
- Annual "Blufox Winners Circle" trip to Mexico for top performers
How to Apply: If you are a driven sales leader with retail experience, aspiring for a long-term career and excited about being part of a growing team, we invite you to apply! Include details about your relevant experience and why you're eager to join Blufox Mobile.
Note: Please inquire during the interview about our unique employee-focused programs, such as the Blufox ESOP and the Annual Blufox Winners Circle trip to Mexico.
About the company
Blufox Mobile
Blufox Mobile is a fast-growing preferred branded partner for Comcast Xfinity services with locations in 8 states and rapidly expanding to other states. With a 16-year average industry tenure, the talented and experienced management team has played a critical role in the Company’s growth and success within a very competitive landscape. Since its foundation in 2018, Blufox has set on a path of rapidly expanding its retail footprint and extending its organizational reach. Management has created formalized policies, procedures, and relationships that foster store development and openings, employee recruitment and training, and a customer-focused culture in a data-driven performance evaluation framework. Blufox organizational structure emphasizes employee development and customer satisfaction. The corporate center is focused on facilitating growth, advancing operational efficiencies, enhancing training and communication, and enabling successful practice sharing between individual stores at the local and regional level. Store level management is empowered to finetune hiring, highlight specifics of the offering, and tailor the image of the store towards the specific of the service area.
Perks & benefits
- 401k
- Vision Insurance
- Paid Time Off
- Equity Compensation
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