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Support Agent (No experience required)

Vista Group

Tlalpan, Ciudad de México, MexicoHybrid6mo ago

About the role

We enjoy what we do, and we are committed to improving moviegoers' cinema experience. If you live in Mexico City, join us as a Helpdesk Support Specialist. Key Responsibilities Investigating and resolving problems that arise with our software at a 1st level Investigating and determining issues not concerning Vista such as hardware malfunctions, OS problems, and network connectivity that arise at a 1st level Using SQL Server and SQL statements to assist with problem solving Escalating problems wi…

Read the full description on the original posting.

About the company

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Vista Group

Vista Group (NZSX & ASX: VGL) is a global leader and parent company to several brands that provide software and technology solutions across the film industry sectors of distribution, exhibition, and moviegoers. Vista Group includes Vista (cinema management software), Veezi (cloud-based software for the independent cinema market), Movio (data analytics and campaign management tools), Maccs (film distribution software), Numero (box office reporting for film distributors and cinemas), Powster (creative studio platform) and Flicks (moviegoer publication to find what and where to watch content). Our love for cinema and film drives the purpose and foundations of our brands that generate innovation for our clients and the film industry as a whole. We are a New Zealand company with a global footprint, bringing together a group of brands that provide an innovative range of complementary technology solutions across the industry. With more than 700 crew, based across six main offices in New Zealand (Auckland headquarters), the USA, the UK, South Africa, the Netherlands, and Mexico, our people are our most important asset. Across the group brands our teams provide market-leading services t

Perks & benefits

  • Medical Insurance

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