About the role
Envision Employment Solutions is currently looking for UX/Employee Researcher for one of our partners, a leader in the Consulting & Technology Services!
Objective:
The UX/Employee Researcher uses methods such as interviews, focus groups, surveys, and observational studies to collect data, which is then analyzed to identify patterns and opportunities for improvement. They need to create and maintain Personas and work with the rest of the team to best utilize the information regarding user behaviors.
Responsibilities:
- Work closely with HR Business Partners and supporting them in measuring and analyzing employee satisfaction at work and its impact on technology.
- Use existing employee feedback initiatives to review results and analyze root causes together with Data Scientist.
- Conduct User Research: Plan and carry out qualitative and quantitative research studies, such as interviews, surveys, usability tests, and field observations.
- Analyze User Feedback: Examine data from support tickets, feedback channels, and user forums to identify common pain points and opportunities for improvement.
- Develop Personas: Create detailed user personas based on research to help the team understand and cater to different user segments.
- Plan and conduct employee research to receive qualitative or quantitative data or/and to find explanations for the Data Analysts analysis findings.
- Create presentations to show the results.
- Update status of ideas and analysis in the Experience Management Tracker.
- Reports progress, issues, and risks to Account Manager.
Requirements
- Ability to understand and share the feelings of others, crucial for creating user-centric solutions.
- Proficiency in interpreting complex user behavior data and turning it into insightful findings.
- Excellent written and verbal communication skills for reporting research outcomes and influencing decision-making.
- Experience working with cross-functional teams and stakeholders.
- Knowledge of a wide range of user research methodologies and when to apply them.
- Strong ability to address usability issues and propose clear, evidence-based solutions.
- Familiarity with user experience tools and software, including UX design and prototyping tools.
- A degree in Human-Computer Interaction, Psychology, Design, or a related work experience
- Prior experience in UX research, preferably in an IT or digital product environment.
About the company
Envision Employment Solutions
Founded in 2013, Envision is a leading talent solutions provider in Egypt and the MENA region. We empower businesses of all sizes to achieve their goals by connecting them with top talent through a comprehensive suite of services, from recruitment and headhunting to payroll and onboarding, for all your staffing needs – temporary, permanent, or full-time. We don't just fill jobs, we build success. We've built a global network of highly skilled professionals, ready to add value to your organization's mission-critical projects. In today's dynamic business landscape, finding top IT and software talent is a critical, yet ever-growing challenge. Envision steps in to bridge that gap, connecting your organization with the skilled professionals you need to succeed. Our expertise lies in IT and Software recruitment, but we don't stop there. Our team of exceptional consultants leverages a vast network across diverse sectors, ensuring we identify the perfect match for every role, with a particular focus on filling your IT and software needs. We deliver across the board, with IT expertise at the core. High-performing, versatile teams: Our consultants bring a wealth of experience from diverse in
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