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- Permanent Full Time
About the role
Your mission Support our customers in the ESM environment Network management Act as first contact for technical support, resolving incidents efficiently Troubleshoot issues in your solution area, escalating complex cases Communicate effectively with customers and partners on issue status and resolution Document solutions and contribute to the knowledge base Work closely with Cloud, Services, Engineering and other internal teams Support process improvements Coordinate or escalate major incidents …
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Perks & benefits
- Free Gym Membership
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