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- Seniority
- Mid
About the role
<div class="content-intro"><p>UserGems is the AI command center for go-to-market teams (think of it as an AI brain for sales and marketing). Powered by best-in-class contact data, its AI agents (Gem-E) automatically surface high-intent buyers, prioritize them, deploy personalized outbound, create ad audiences and ABM to drive more pipeline.</p>
<p>We’re backed by top Silicon Valley VCs (Craft Ventures, Uncork Capital, Battery Ventures, Tiger Global, and more) and have hundreds of happy customers from startups to public enterprises.</p></div><p><strong>Overview</strong></p>
<p><span style="font-weight: 400;">The role of the Account Development Representative II serves as an integral link between the marketing and sales teams. The ADR manages outbound prospecting actions to include outreach by phone and email with the goal of booking product demos for the Account Executive team with interested prospects. This is an entry level opportunity with lots of room for growth. </span></p>
<h5><strong>As an ADR</strong></h5>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">You'll manage all top-of-funnel outbound sales activities: confidently hitting the phones, testing new lead gen channels, and social selling in a consultative approach</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">You'll work closely with Campaign specialists and AEs on target accounts every month, and manage hand-offs</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">You'll execute outreach tasks for all target prospects (email, call, LinkedIn, and other channels) to book qualified meetings.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">You'll always multi-thread accounts to drive internal conversations before the demo call</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">You'll measure, optimize and templatize prospecting sequences to improve positive response rates</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">You'll become a product expert because we actually use UserGems for prospecting</span></li>
</ul>
<h5><strong>How you'll ramp</strong></h5>
<p><span style="font-weight: 400;">...within your first week...</span></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">You'll get familiar with our product, sales process and tools</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">You'll listen to Gong calls with prospects and customers to understand use cases and objections</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">You'll meet everyone on the team through 1:1s</span></li>
</ul>
<p><span style="font-weight: 400;">...day 30...</span></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">You'll be fully ramped and familiar with our product, competition, common Q&A’s</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">You'll be familiar with our monthly account-based campaigns and processes</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">You'll be booking meetings</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">You will be able to clearly articulate and demonstrate our value proposition, and influence prospects</span></li>
</ul>
<p><span style="font-weight: 400;">...day 60...</span></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">You'll effectively and efficiently handle a large list of monthly target accounts</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">You'll be an expert at personalization at scale, while still bringing human-ness and humor to prospecting</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">You'll start shadowing on some sales calls to learn what our prospects are trying to achieve</span></li>
</ul>
<p><span style="font-weight: 400;">...day 90...</span></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">You'll be an integral part of our revenue team, process and success</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">You'll be collaborating with marketing on campaigns, processes to generate more pipeline and better buyer experience</span></li>
</ul>
<p><strong>What you've accomplished so far</strong></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Must have at least six months experience in a similar role </span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Experience with the initial stages of prospecting and outbound actions and have a demonstrated track record of success in consistently hitting your quota</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">You are highly collaborative and a good team player; you share ideas, are open to feedback, and have a positive attitude</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">You’ve demonstrated the ability to communicate across various channels (phone, e-mail, social selling, etc.)</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">You thrive in a high-growth, remote environment. </span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">You're highly self-motivated with an entrepreneurial spirit</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">You have familiarity with speaking about “business value” and “ROI” with prospects</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Experience prospecting into sales or marketing leaders a plus</span></li>
</ul>
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<p> </p><div class="content-conclusion"><h5><span style="font-size: 10pt;"><strong>Why you should join:</strong></span></h5>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">You’ll be part of a fast-growing startup as it scales from 60 employees to 100+</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Customers love us! (see our </span><a href="https://www.usergems.com/customers" target="_blank">Customers </a>page and <a href="https://www.g2.com/products/usergems/reviews" target="_blank">G2 Reviews</a>). They see ROI in Closed Won revenue generated</li>
<li style="font-weight: 400;">Employees love us! (see our <a href="https://www.glassdoor.com/Overview/Working-at-UserGems-EI_IE6791259.11,19.htm" target="_blank">Glassdoor</a> & <a href="https://www.repvue.com/companies/Usergems" target="_blank">RepVue</a> page) </li>
<li style="font-weight: 400;"><span style="font-weight: 400;">We're a remote-first company with employees across the Americas and Europe</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">We have weekly standups, virtual happy hours, and in-person off-sites around the world so that everyone stays connected</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">We are customer-focused and data-driven in everything we do</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">We value individual differences in the workforce and strive to make everyone feel welcomed and accepted, regardless of their skin color, gender, or sexual orientation</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">We offer a competitive salary and benefits</span></li>
</ul></div>
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