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- Seniority
- Lead
About the role
<div class="content-intro"><h3><strong>Who We Are</strong></h3>
<p>VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.</p>
<p><strong>About WPP</strong></p>
<p>WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit <u><a href="http://wpp.com/" data-outlook-id="2714312b-312f-4651-9f88-d8a4e47547bc">WPP.com</a></u>.</p></div><h2><strong>Your Role in a Nutshell</strong></h2>
<div>We’re looking for a senior client leader to join our team in a flexible capacity, to lead key client relationships in our Wellington team, acting as a trusted partner to senior stakeholders and driving commercially impactful, creatively outstanding work. This role could sit at Account Director or Senior Account Director level depending on experience. </div>
<p>You’ll be accountable for the overall health of your accounts - balancing client satisfaction, financial performance, and team development - while unlocking growth opportunities and elevating the standard of strategic and creative output.</p>
<p>This is a leadership role where you’ll shape both client outcomes and internal culture, ensuring your team is empowered to do their best work.</p>
<div>
<h2><strong>Key Responsibilities</strong></h2>
<h3><strong>Client Leadership & Partnership</strong></h3>
<ul>
<li>Build and maintain strong, trusted relationships with senior client stakeholders</li>
<li>Act as a strategic partner, contributing to business and communications objectives</li>
<li>Lead conversations that position VML as a growth partner across creative, consultancy, and technology</li>
</ul>
<h3><strong>Strategic & Creative Excellence</strong></h3>
<ul>
<li>Champion high-quality, insight-driven strategic thinking</li>
<li>Partner with Planning and Creative leadership to shape and deliver outstanding work</li>
<li>Identify and unlock new opportunities for innovation and growth</li>
</ul>
<h3><strong>Commercial & Financial Management</strong></h3>
<ul>
<li>Own account profitability, forecasting, and financial performance</li>
<li>Develop and deliver account plans aligned to business objectives</li>
<li>Drive organic growth across your client portfolio</li>
</ul>
<h3><strong>Team Leadership & Culture</strong></h3>
<ul>
<li>Lead, develop, and inspire high-performing account teams</li>
<li>Create an environment where creativity, collaboration, and accountability thrive</li>
<li>Coach and mentor team members, supporting growth and progression</li>
</ul>
<h3><strong>Operational Excellence</strong></h3>
<ul>
<li>Establish clear processes that enable efficient delivery of work</li>
<li>Oversee campaign development and execution, removing blockers where needed</li>
<li>Ensure seamless collaboration across internal and external stakeholders</li>
</ul>
<div>
<h2><strong>Required Experience / Skills / Capabilities</strong></h2>
<ul>
<li>6+ years’ experience in an agency or client-facing environment</li>
<li>Strong understanding of end-to-end marketing and communications</li>
<li>Proven leadership experience, with the ability to motivate and develop teams</li>
<li>Excellent stakeholder management and relationship-building skills</li>
<li>Commercial acumen, including financial oversight and forecasting</li>
<li>Strong strategic thinking with the ability to translate business objectives into actionable plans</li>
<li>Confident communicator with experience influencing at a senior level</li>
<li>Highly organised with strong project management and delivery capability</li>
</ul>
<h2><strong>VML AUNZ Highlights</strong></h2>
<p>There are many things that make VML an awesome place to work, but we think there are a few worth mentioning:</p>
<ul>
<li>Energise Leave – 5 paid half days off each year to recharge </li>
<li>Birthday Leave – a paid day off to celebrate your birthday </li>
<li>Loyalty Leave – a paid day off each year to celebrate your work anniversary </li>
<li>Employee Assistance Programme – 24/7 support </li>
<li>Mental health support</li>
<li>LinkedIn Learning access </li>
<li>Foundation Day – giving back to the community</li>
<li>PerkSPACE – employee benefits platform </li>
<li>Parental Leave support</li>
</ul>
</div>
</div><div class="content-conclusion"><p><span class="normaltextrun"><span lang="EN-GB"><span lang="EN-GB">We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.</span></span></span></p>
<p><span class="normaltextrun"><span lang="EN-GB">WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.</span></span><span class="scxw176048299"><span lang="EN-GB"> </span></span></p>
<p><span class="scxw176048299"><span lang="EN-GB">VML is a WPP agency (NYSE: WPP). For more information, please visit <a href="https://www.vml.com/" target="_blank">www.vml.com</a>, and follow along on <a href="https://www.instagram.com/vml_global/?hl=en">Instagram</a>, <a href="https://www.linkedin.com/company/vml/">LinkedIn</a>, and <a href="https://x.com/vml_global?lang=en">X</a>.</span></span></p>
<p>When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our <a href="https://www.vml.com/recruitment-privacy-policy">Recruitment Privacy Policy</a>. California residents should read our <a href="https://www.vml.com/california-recruitment-privacy-notice">California Recruitment Privacy Notice</a>. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.</p></div>
Perks & benefits
- Mental Wellness Budget
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