Account Executive

The Account Executive supports the agency process from beginning to end, demonstrating effective project management skills consistently and reliably. In this role, you will do research, manage special projects, and oversee aspects of client events with limited supervision. This person is resourceful and willing to find answers and inspiration from all points, and is responsible for overseeing specific initiatives on a client account. In this role, you will get more exposure to senior levels of client communication and will act as the backbone of the day-to-day client team/business.

• Develop positive relationships with clients and promote strong team/client relations
• Develop a thorough understanding of the program scope with the ability to establish and manage budgets
• Develop client ready materials to drive communication with clients
• Showcase ability to provide program analysis and present results to the client
• Proven ability to communicate effectively and professionally
• Demonstrate passion for highest quality of work
• Act as a role model and mentor for more junior staff, including AAE’s and Interns
• Oversee day-to-day operations of program including staff relations, paperwork, routing and overlays showcasing ability to meet deadlines and budget parameters
• Process staff timesheets and vendor check reimbursements in a timely manner
• Support hiring process for program staffing and prepare and organize crew training for launch 
• Ensure program routing is updated and correct and is communicated to internal staff and crew in advance and throughout the tour
• Analyze, review and approve online recaps on time
• Ensure that the program reporting process is both effective and efficient
• Demonstrate ability to effectively coordinate and organize logistical needs including travel, equipment
• Start to evaluate program functions and recommend program changes or improvements
• Start to contribute to new business support

 

NOTE:  This job description does not imply that the above functions are the only tasks that may be performed.  Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.

• Experience with client/agency relationships
• Experience in project management
• Comfortable setting deadlines and sticking to them
• Comfortable and experienced at managing multiple tasks
• Limited to some experience with presentation skills – comfortable in a presentation setting
• Able to articulate business problems and challenges and work towards a solution
• Experience in analyzing results before, during and after a program
• Independent thinker with exceptional teamwork skills
• Multi-task and work under high pressure situations
• Excellent interpersonal skills and the ability to develop strong relationships with clients, internal staff in all departments and vendors 
• Work in a dynamic environment and adapt to shifting priorities and deadlines  

Education: Bachelor’s degree preferred

 

Experience:  2+ years in the industry

 

Specific Skills: Microsoft Office (Proficient to excellent)

 

Specialized Knowledge, License, etc:  N/A

 

Supervisory Responsibilities:  N/A

 

Working Conditions:  Typically, an office setting. 

 

Travel Requirements: N/A

Language Skills:  English is the primary language skill; however, bilingual skills may be required based on business necessity.

 

CROSSMARK is committed to providing accessible employment practices and welcomes applications from people with disabilities. If you require accommodation for a disability during any stage of the recruitment process, please let us know.

 

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