Account Executive, Franchise Partnerships

Key Responsibilities

• Own weekly/monthly sell-in and sell-through reporting for major accounts; deliver insight-driven recaps and propose actionable next steps 
• Support Sales Director with market assortment planning, collection presentations, and sales analysis 
• Manage inbound/outbound account communications including imagery, samples, order confirmations, and EDI execution 
• Ensure orders are accurately processed, allocated, and invoiced in partnership with Customer Service and Logistics 
• Respond to and resolve invoice, PO, debit, and credit inquiries in partnership with Finance 

• Support quarterly market prep: coordinate appointments, curate line sheets, track sample availability, and manage market tools 
• Assist in setting seasonal targets and validating order entry in the master file post-market 
• Partner with Marketing to execute seasonal marketing plans by account (top and bottom funnel)

• Track and manage open orders to meet monthly shipping targets 
• Prepare weekly shipping updates and proactively communicate forecasts and needs to accounts 
• Ensure compliance with SKIMS’ wholesale and EDI processes 
• Collaborate cross-functionally with Finance, Logistics, Customer Service, Field Team, and Marketing to optimize wholesale performance 

• Serve as a day-to-day point of contact for franchise operators, building strong relationships and ensuring alignment with SKIMS brand standards, business objectives and operational requirements.  
• Lead regular business reviews with franchise partners, providing performance insights, operational updates and actionable recommendations.  
• Build franchise assortment plans in market in partnership with planning and aligned with strategic market objectives 
• Oversee end to end order management from order processing, review and negotiations through go to market planning.  
• Ensure orders are accurately processed, allocated and invoiced in partnership with Customer Service and Logistics 
• Respond and resolve inquiries related to the full operational scope

• Partner closely with the Sr Director of Hybrid & Franchise Partnerships and SVP Multi-brand Retail to support strategic initiatives, franchise growth opportunities and execution of key business priorities across global markets. 
• Ensure alignment between franchise partner strategies, regional business objectives and broader company growth initiatives. 
• Support franchise partners in executing annual business plans, seasonal initiatives, and market-specific opportunities that drive growth and brand expansion. 
• Prepare business analyses, presentations and recommendations for leadership reviews, partner meetings and strategic planning discussions. 
• Support senior leadership in evaluating market opportunities, partner performance and growth initiatives across existing and prospective franchise markets. 

• Coordinate with Merchandising, Planning, Supply Chain, Logistics, Retail Operations, Store Design, Visual Merchandising, Marketing, Finance, Legal and Product teams to support the daily operations of the franchise-owned store network. 
• Partner with global teams to understand regional business needs and support global alignment across franchise operations. 
• Manage the operational efficiency of the franchise business by maintaining communication tools, reporting frameworks and process documentation. 
• Support the development and maintenance of franchise operating standards, training materials and best-practice resources to drive consistent execution globally. 
• Support new franchise store openings by coordinating timelines, cross-functional deliverables, inventory readiness, training, visual merchandising and operational requirements. 
• Identify and communicate process improvement opportunities that enhance efficiency, scalability and consistency across the franchise organization. 

• Support execution of the global franchise strategy, helping drive operational excellence and brand consistency across franchise markets. 
• Partner closely with Merchandising and Planning teams to support assortment planning, inventory management, and buy execution across franchise markets. 
• Monitor franchise partner performance through sales reporting, KPI tracking, inventory productivity analysis, and operational compliance reviews. 
• Partner with Planning and Finance teams to prepare business reviews and performance recaps, identifying opportunities to improve productivity, customer experience, and operational effectiveness. 
• Analyze sales trends, inventory performance, and key business metrics to support decision-making and identify growth opportunities. 
• Support execution of regional and global initiatives that strengthen the franchise network and drive long-term brand growth. 

Skills, Knowledge and Expertise

• 3–5 years of experience in wholesale, franchise management, retail operations, business development, account management or related commercial functions within apparel, lifestyle, luxury, or consumer brands 
• Strong understanding of retail math and contemporary markets 
• Strong understanding of retail operations, store performance metrics, inventory management and business planning 
• Highly proficient in Excel (pivot tables, v-lookups, formulas) 
• Detail-oriented with excellent organization and follow-through 
• Exceptional written and verbal communication skills 
• Knowledge of ERP systems (NetSuite preferred) 
• Ability to manage multiple priorities in a fast-paced, evolving environment 
• A self-starter with a strong sense of ownership and accountability 

Benefits, Culture and Perks

• Up to 100% Company Paid Healthcare (medical, dental, vision) 
• Kind Body Fertility Benefits   
• 401(k) savings plan with up to 4% match 
• Unlimited PTO  
• Full Access to LinkedIn learning 
• Employee Discounts  

• Free weekly catered lunch at HQ – M/T/W/Th
• Dog-Friendly office on a Thursday and Friday
• Free Swag Giveaways  
• Annual Holiday Party 
• Annual Summer Party  
• Invitations to pop-ups and other company events  
• Complimentary daily office snacks and beverages