Account Management Intern

<div class="content-intro"><h2><span data-sheets-root="1">About Wolt</span></h2> <p><span data-sheets-root="1">At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.<br><br>Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.</span></p></div><p><strong>Location</strong> <strong>:</strong> Helsinki, Finland</p> <p><strong>Team</strong> <strong>:</strong> Sales<br><strong>Reporting to</strong> <strong>:</strong> Key Account Management Team Lead<br><strong>Duration</strong> <strong>:</strong> September–December 2026 (12 weeks)<br><strong>Hours</strong> <strong>:</strong> 20 hours per week</p> <p>We are looking for a driven and curious Account Management Intern to join our team in Finland. This internship is a great opportunity to gain hands-on experience in partner management, commercial development, and data-driven decision-making within a fast-growing tech company. You’ll work closely with experienced Account Managers, supporting a portfolio of restaurant and retail partners and contributing to their growth on the Wolt platform.</p> <h2>What you’ll be doing</h2> <h3><strong>Day-to-day in this role you’ll:</strong></h3> <ul> <li><strong>Partner Support</strong>: Assist Account Managers in managing a portfolio of restaurant and retail partners, helping with follow-ups, meeting preparation, and ongoing communication.</li> <li><strong>Performance Analysis: </strong>Support in reviewing partner performance data (e.g. orders, conversion, visibility) to identify trends and improvement opportunities.</li> <li><strong>Commercial Support:</strong> Help prepare materials and insights for commercial discussions, product introductions (such as Wolt Ads or Wolt+), and periodic business reviews.</li> <li><strong>Operational Coordination:</strong> Support partners with day-to-day operational questions and collaborate with internal teams to help resolve issues efficiently.</li> <li>Product Adoption: Assist in tracking adoption of relevant Wolt products and identifying partners who could benefit from additional tools and services.</li> <li><strong>Field Visits &amp; Relationship Building:</strong> Join partner meetings and occasional restaurant visits together with Account Managers to better understand partner needs and strengthen relationships.</li> <li><strong>Feedback &amp; Insights:</strong> Collect feedback from partners and share observations with the team to help improve processes, tools, and partner experience.</li> </ul> <h2>Our humble expectations&nbsp;</h2> <ul> <li>Education: Currently pursuing a degree in Business, Marketing, Sales, or a related field and being in their last year of studies.</li> <li>Communication Skills: Strong verbal and written communication skills in English and Finland.</li> <li>Analytical Thinking: Ability to analyse data, identify trends, and make informed decisions.</li> <li>Proactiveness: A self-starter with a can-do attitude and the ability to work independently in a fast-paced environment.</li> <li>Adaptability: Comfortable with multitasking and adjusting to new priorities as they arise.</li> <li>Tech-Savvy: Able to adopt new technologies quickly, for example Google suite, Slack, analytics tools etc.</li> <li>Interest in Account Management: Motivated to develop skills in partner management, relationship-building, and long-term business development.</li> </ul> <h2>What we offer</h2> <ul> <li>A hands-on internship with one of Europe’s most exciting tech companies</li> <li>A chance to collaborate with teams across multiple countries</li> <li>Mentorship and support from seasoned professionals</li> <li>A fun, inclusive, and friendly work culture</li> </ul> <h2>Next steps</h2> <p>If this sounds like your kind of internship, we’d love to hear from you! Apply now and we’ll be in touch. Our recruitment process typically includes a short call with one of our team members followed by a task or a second&nbsp;conversation to dive deeper into the role.</p> <p><iframe src="https://www.youtube.com/embed/GoL541_xj9w" width="560" height="314"></iframe></p><div class="content-conclusion"><h2><span data-sheets-root="1">Our Commitment to Diversity and Inclusion</span></h2> <p><span data-sheets-root="1">We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.</span></p></div>