Account Manager

Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in over 4,300 third-party local and regional establishments across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments. Accel also owns and operates brick and mortar casinos and a racino venue.

Accel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company’s racino, Fairmount Park Casino & Racing, opened in April 2025 and features over 270 electronic gaming machines, food and beverage amenities, a sports book, para-mutuel betting and 55 days of thoroughbred horse racing a year. For more information, please visit www.accelentertainment.com.

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DUTIES AND RESPONSIBILITIES

• Develop relationships with assigned account portfolio
• Use insights and consultative selling techniques to teach customers about industry trends; offering unique perspectives on how Accel solutions will help their business grow
• Leverage strong ties within Industry and Community to open doors and deliver results
• Acquire a thorough understanding of customer needs and requirements 
• Collaborate with marketing team to plan customized on-site marketing materials, introduce and execute marketing initiatives with locations to expand their player base, and increase YoY Net terminal income  
• Engage with account key decision makers 2-3 times a month; schedule quarterly reviews of location performance
• Develop new business with competitor accounts, with the goal of signing and transitioning them to Accel
• Schedule regular visits to establishments for the purpose of retention and revenue growth
• Regularly update Accel’s CRM system (Salesforce) with the latest customer information and use customer intelligence for account planning purposes
• Perform special projects and related duties as assigned

QUALIFICATIONS

• Previous account management and/or outside sales experience, partner industry experience also accepted (restaurant, bar, hospitality, etc.,)
• Willingness and ability to travel
• Ability to interact with local bar, restaurant, and truck stop owners, as well as commanders of non-profit organizations
• Ability to obtain and/or maintain a Terminal Handler’s License from the Illinois Gaming Board
• Advanced problem resolution skills and negotiations 
• Ability to create and manage marketing initiatives 
• Core computer and Microsoft Office competencies
• Excellent written and verbal communication skills
• Ability to understand and follow written and verbal instructions
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow
• Ability to work independently and as a member of various teams and committees
• Minimum of 21 years of age 

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Frequently required to stand, sit, walk, talk, and hear
• Occasionally required to climb, balance, bend, stoop, kneel or crawl
• Continually required to utilize hand and finger dexterity, including calculating figures and use of a keyboard
• Occasionally required to lift/push weights up to 50 pounds 
• Extensive travel within your assigned region
• Specific vision abilities required for this job include close, distance, and peripheral vision, depth perception, and ability to adjust or focus
• Noise level in the work environment is usually moderate to loud

The above is intended to describe the general content of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Base salary $50-75k plus commission, targeted total compensation of $125,000-$175,000+

Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts. Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans. Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief.

Accel Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.