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- Full-time
About the role
Responsibilities
- Assist in the delivery of client campaigns and activities from planning to implementation in the retail space
- Serve as a primary daily contact for internal teams and clients.
- Manage and update project timelines, budgets, and documentation to maintain visibility and control.
- Escalate issues and assist in resolving delivery challenges.
- Coordinate with sourcing, creative, and production teams to ensure workstreams are aligned.
- Assist the Account Director and Senior Account Manager in preparing presentations, reports, and reviews.
- Ensure compliance with brand, budget, and process standards in all activities.
- Identify opportunities for ongoing improvement in workflow, tools, and client engagement.
Skills and Experience
- Minimum 3–4 years’ experience in retail marketing, client services, or an agency delivery role, with experience in POCM/Promo/Merchandising/ print.
- Strong organisational and time management skills
- Ability to build relationships and communicate clearly across stakeholders
- Comfortable working under pressure and managing multiple tasks
- Commercially aware and able to manage budgets accurately
- Familiarity with print, POSM, creative production and/or procurement processes is a plus
Equal Opportunities
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