Senior Account Manager

Key Responsibilities

• Lead complex, high-spend and strategic production projects from brief to final delivery, ensuring on-time, on-budget delivery to agreed specifications. 
• Manage end-to-end workflow across sourcing, supplier management, production timelines and quality control. 
• Maintain disciplined use of tools, systems and governance processes. 
• Partner directly with local clients on strategic/complex briefs, translating commercial and marketing objectives into production solutions. 
• Communicate clearly, confidently and proactively with stakeholders; build strong relationships with suppliers and client stakeholders. 
• Support the Team Leader with governance meeting preparation and QBR inputs where required. 
• Own the client’s commercial objectives, proactively identifying cost/value optimisation, harmonisation and efficiency opportunities within market activity. 
• Support rate card development through accurate specification creation and supplier engagement. 
• Ensure compliance with defined processes and ways of working, raising improvement suggestions where gaps are identified. 
• Improve campaign calendar visibility and early identification of opportunities. 
• Maintain high accuracy in documentation, reporting inputs and financial tracking; share best practices across markets. 
• Demonstrate accountability for workload management and flag capacity risks early.

Skills, Knowledge and Expertise

• Minimum 5+ years’ experience in print / POS / production management (or equivalent). 
• Strong understanding of marketing production and the sourcing value chain. 
• Commercially aware and confident working with budgets and cost structures. 
• Experience managing complex or high-value projects. 
• Strong stakeholder management and relationship-building skills. 
• Fluent in French and English (additional market language beneficial depending on cluster). 

Equal Opportunities