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Account Manager

Aperture Labs

New York5mo ago

About the role

<p>Aperture&nbsp;is looking to hire an&nbsp;Account Manager to help our customers transform the way they hire! We’re talking real transformation: introducing significant process change that requires involvement from everyone in their organization.</p> <p>Because Aperture&nbsp;is an enterprise product that supports many different types of workflows, Customer Success at Aperture&nbsp;isn’t just about generic relationship management – it requires digging into each customer’s organizational goals (and unique challenges) to help them discover how to best use Aperture&nbsp;to support and improve their entire hiring process.</p> <p>Account Managers / Product Experts at Aperture&nbsp;are smart, thoughtful people who leverage their creativity and mastery of the product to lead customers to solutions that fit their needs. Being in the mix with customers on a day-to-day basis best positions our Account Managers / Product Experts to help inform the product roadmap by advocating internally for customer feature requests, while managing expectations for future releases. Crucially, they lead our efforts to evangelize Aperture&nbsp;as a larger platform for organizational change, and not just a set of features.</p> <p>Most importantly, Account Managers at Aperture do all of this while setting the bar for customer satisfaction.</p>

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