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About the role
<p><span style="font-size: 12pt;"><strong><span data-contrast="auto">Overview:</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></span></p>
<p><span style="font-size: 12pt;"><span data-contrast="none"><span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{"ObjectId":"ac0262f4-8a9e-5820-b908-2d943c5f7113|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Aptos",469777842,"",469777843,"Aptos",469777844,"Aptos",201341986,"1",469769226,"Aptos",268442635,"22",469775450,"normaltextrun",201340122,"1",134233614,"true",469778129,"normaltextrun",335572020,"1",469778324,"Default Paragraph Font"]}">The Client Service team connects </span><span data-ccp-charstyle="normaltextrun">Guidepoint’s</span> <span data-ccp-charstyle="normaltextrun">clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours.</span></span><span data-ccp-props="{"201341983":1,"335559685":0,"335559738":195,"335559739":195,"335559740":300}"> </span></span></p>
<p><span style="font-size: 12pt;"><strong><span data-contrast="auto">Play a vital role in Guidepoint’s success.</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></span></p>
<p><span style="font-size: 12pt;"><span data-contrast="auto">As a Account Manager on the Client Service team, you will be responsible for managing key client accounts and overseeing a team of Associates to best match our clients with the right Advisors for their projects.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></span></p>
<p><span style="font-size: 12pt;"><strong><span data-contrast="none">Interview Process:</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></span></p>
<ul>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Meet your Guidepoint Recruiter!</span></span>
<ul>
<li style="font-size: 12pt;" data-leveltext="o" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="2"><span style="font-size: 12pt;"><span data-contrast="none">Initial Candidate Screen</span></span></li>
</ul>
</li>
<li style="font-size: 12pt;" data-leveltext="o" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="2"><span style="font-size: 12pt;"><span data-contrast="none">Meet the Guidepoint Teams!</span></span>
<ul>
<li style="font-size: 12pt;" data-leveltext="o" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="2"><span style="font-size: 12pt;"><span data-contrast="none">Hiring Manager Interview </span></span></li>
</ul>
</li>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Mock Assessment (Role dependent)</span></span>
<ul>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Complete a simulated client request and gain more insight into the role</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></span></li>
</ul>
</li>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Mock Interview</span></span>
<ul>
<li style="font-size: 12pt;" data-leveltext="o" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="2"><span style="font-size: 12pt;"><span data-contrast="none">Discuss your assessment with the Guidepoint teams</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></span></li>
</ul>
</li>
<li style="font-size: 12pt;" data-leveltext="o" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="2"><span style="font-size: 12pt;"><span data-contrast="none">Interview Process Outcome</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></span></li>
</ul>
<p><span style="font-size: 12pt;"><strong><span data-contrast="auto">Who We Are:</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></span></p>
<ul>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Team-oriented and collaborative</span></span></li>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Hard-working professionals who strive for excellence</span></span></li>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients</span></span></li>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint</span></span></li>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Guidepoint is passionate about your career growth: </span><a href="https://www.guidepoint.com/wp-content/uploads/2023/08/Client-Service-Promotion-Roadmap_Athens.pdf"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">Check out our Client Service Career Trajectory.</span></span></a><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></span></li>
</ul>
<p><span style="font-size: 12pt;"><strong><span data-contrast="auto">What You Will Own:</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></span></p>
<ul>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="auto">Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clients</span></span></li>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="auto">Coordinate and work with a team of Associates to Execute requests for clients who are conducting research and due diligence on industry trends, market opportunities, new products and technologies, and more</span></span></li>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="auto">Mentor the Associates regarding best practices around prospective Advisor sourcing, recruiting, interaction, and screening in order to provide the best Advisor match for each client’s project</span></span></li>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="auto">Work closely with the Business Development teams to optimize your clients’ use of Guidepoint’s services</span></span></li>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="auto">Work with other Project Managers in the team to provide industry guidance for projects</span></span></li>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="auto">Each PM contributes to the company goals and has their own target that impacts the team targets</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></span></li>
</ul>
<p><span style="font-size: 12pt;"><strong><span data-contrast="auto">Experience You Will Bring: </span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></span></p>
<ul>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="auto">Bachelor’s or Master’s degree</span></span></li>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="auto">2 - 4 years of client-facing or account management experience</span></span></li>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="auto">Experience working in fast paced environments</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></span></li>
</ul>
<p><span style="font-size: 12pt;"><strong><span data-contrast="auto">Skills You Will Bring:</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></span></p>
<ul>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="auto">Outgoing personality with the ability to speak with people at all professional levels</span></span></li>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="auto">Excellent priority management and ability to work within tight deadlines</span></span></li>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="auto">Excellent written and verbal communication skills</span></span></li>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="auto">Effective time management and organizational skills</span></span></li>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="auto">Demonstrated ability to work both individually and as part of a team</span></span></li>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="auto">Fluency in English is required, and knowledge of additional languages is preferred (French, Spanish, German, etc.)</span></span></li>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="auto">Desire to go the ‘’extra mile’’ in terms of client relationship management</span></span></li>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><span style="font-size: 12pt;"><em><span data-contrast="auto">PMP certification is neither required nor desired</span></em><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></span></li>
</ul>
<p><span style="font-size: 12pt;"><strong><span data-contrast="auto">What We Offer:</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></span></p>
<ul>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Competitive compensation</span></span></li>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Private health insurance</span></span></li>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Entrepreneurial environment, autonomy, and fast decisions</span></span></li>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">International exposure to the global Guidepoint service teams</span></span></li>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Casual work environment</span></span></li>
<li style="font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Summer and winter team events</span></span></li>
</ul>
<p><span style="font-size: 12pt;"><strong><span data-contrast="none">About Guidepoint:</span></strong><span data-contrast="none"> </span><span data-ccp-props="{"335559685":0}"> </span></span></p>
<p><span style="font-size: 12pt;"><span data-contrast="none">Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.</span><span data-ccp-props="{"201341983":1,"335559685":0,"335559738":195,"335559739":195,"335559740":300}"> </span></span></p>
<p><span style="font-size: 12pt;"><span data-contrast="none">Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.</span><span data-ccp-props="{"201341983":1,"335559685":0,"335559738":195,"335559739":195,"335559740":300}"> </span></span></p>
<p><span style="font-size: 12pt;"><span data-contrast="none">At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.</span><span data-ccp-props="{"201341983":1,"335559685":0,"335559738":195,"335559739":195,"335559740":300}"><br><br>#LI-hybrid</span></span></p>
Perks & benefits
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