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Account Manager
Index Exchange
New YorkHybrid1w ago
- Employment
- Full-time
About the role
- Serve as the day-to-day contact for a portfolio of strategic buyer-side partners while delivering exceptional service and leveraging expertise of the Index platform.
- Provide proactive insights and recommendations to partners to help solve problems through a data-centric approach.
- Partner with internal teams to support growth opportunities and identify ways to strengthen existing relationships.
- Collaborate with internal stakeholders to identify and support new deal opportunities, while ensuring the health and growth of existing partnerships.
- Develop a strong understanding of buyer priorities, campaign performance, and the broader programmatic landscape to provide strategic recommendations and support partner growth.
- Attend relevant industry events and support relationship-building initiatives that foster long-term strategic growth.
- 3–4 years of experience in digital media, including 2+ years in a client-facing role.
- Strong understanding of the programmatic advertising landscape (e.g. ad server, ad network, exchange, SSP, DSP, agency trading desk, PMP, etc.).
- Experience supporting buyer-side relationships within the digital advertising or programmatic ecosystem is preferred.
- Effective time management skills with the ability to prioritize and meet deadlines in a fast-paced environment.
- Proven ability to leverage data and analytics to solve customer problems.
- Demonstrable experience building strong customer relationships, understanding partner needs, and identifying solutions to support growth.
- Strong communication skills with the ability to present clearly and concisely both internally and externally.
- Ability to work collaboratively and independently while remaining proactive, organized, and self-motivated.
- Proficiency in Excel and other Microsoft Office programs is required. Experience with DOMO, Looker, Tableau, or similar analytical tools is considered an asset.
- Comprehensive health, dental, and vision plans for you and your dependents
- Paid time off, health days, and personal obligation days plus flexible work schedules
- Competitive retirement matching plans
- Equity packages
- Generous parental leave available to birthing, non-birthing, and adoptive parents
- Annual well-being allowance plus fitness discounts and group wellness activities
- Employee assistance program
- Mental health first aid program that provides an in-the-moment point of contact and reassurance
- One day of volunteer time off per year and a donation-matching program
- Monthly town halls and regular community-led team events
- Multiple resources and programming to support continuous learning
- A workplace that supports a diverse, equitable, and inclusive environment – learn more here
Perks & benefits
- Vision Insurance
- Paid Time Off
- Pension Matching
- Equity Compensation
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