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Associate Account Manager
Index Exchange
SingaporeHybrid1mo ago
- Employment
- Full-time
- Seniority
- Junior
About the role
- Efficient: Your key focus is to provide essential operational support for smooth account management. This role involves assisting with day-to-day account operations, and working closely with clients and Deal Operations to drive seamless execution while maintaining strong client relationships.
- Collaborative: In order to support our agency accounts, you will work cross-functionally with Sales, Deal Operations, Analytics, Technical Ops, and Publisher Account Teams to become a subject matter expert on the Index Platform and Supply Side targeting in an effort to drive performance and growth of our partners.
- Communicative: You will be working on a number of clients and be expected to facilitate internal communication between them and other Index Exchange teams to ensure deliverables stay on track and to meet deadlines.
- Assist in the day-to-day operations for our agency, marketplace and brand marketer partners throughout Asia.
- Coordinate with internal teams to ensure clients' needs are met and deliverables are provided promptly.
- Support with internal and external reporting, deal requesting and monitoring
- Developing your knowledge of streaming TV and the challenges faced by both broadcasters and agencies in targeting consumers within this medium
- Developing your knowledge of agency hold co businesses
- Use data and reporting analysis tools available to help identify key insights for clients looking to expand the value of their Index Exchange partnership
- Execute operational tasks such as performance monitoring, report creation, and updating internal systems with accurate and up-to-date account information.
- 2-4 years of experience in digital media; client-facing experience
- Effective time management skills - ability to prioritize and meet deadlines in a fast-paced environment.
- Proven ability to leverage data and analytics to solve customer problems.
- Excellent written and verbal communication skills, with attention to detail and polish.
- Ability to work in both collaborative and independent settings, while remaining responsible, enthusiastic, proactive, and self-motivated.
- Proficiency in Excel and other Microsoft Office programs is a requirement for the role. Experience with DOMO, Looker, Tableau and/or similar analytical tools is considered an asset.
- Comprehensive health, dental, and vision plans for you and your dependents
- Paid time off, health days, and personal obligation days plus flexible work schedules
- Competitive retirement matching plans
- Equity packages
- Generous parental leave available to birthing, non-birthing, and adoptive parents
- Annual well-being allowance plus fitness discounts and group wellness activities
- Employee assistance program
- Mental health first aid program that provides an in-the-moment point of contact and reassurance
- One day of volunteer time off per year and a donation-matching program
- Monthly town halls and regular community-led team events
- Multiple resources and programming to support continuous learning
- A workplace that supports a diverse, equitable, and inclusive environment – learn more here
Perks & benefits
- Vision Insurance
- Paid Time Off
- Pension Matching
- Equity Compensation
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