Account Manager

<p style="text-align: left;"><span style="font-family: arial, helvetica, sans-serif;">Charging your car should feel as natural as charging your phone. That’s the future we’re building: a network of EV chargers where life happens. We don’t just install chargers. We <strong data-prosemirror-content-type="mark" data-prosemirror-mark-name="strong">accelerate sustainable mobility. </strong>We <strong>ob</strong><strong data-prosemirror-content-type="mark" data-prosemirror-mark-name="strong">sess over partnerships. </strong>We <strong data-prosemirror-content-type="mark" data-prosemirror-mark-name="strong">grow</strong> <strong data-prosemirror-content-type="mark" data-prosemirror-mark-name="strong">relentlessly</strong>:our network, our partners, ourselves.</span></p> <p style="text-align: left;"><span style="font-family: arial, helvetica, sans-serif;">If you’re here, you’re probably not looking for “just a job.” Neither are we. 😎 We’re driven by impact, and always looking for people who thrive on turning bold ideas into reality. If that sounds like you, you’ll feel at home here. <strong data-prosemirror-content-type="mark" data-prosemirror-mark-name="strong">We’re looking for people who </strong>see challenges as puzzles, not problems, thrive in fast-growing, high-energy environments, want to shape the future of mobility, not just watch it unfold. At Powerdot, you’ll get <strong data-prosemirror-content-type="mark" data-prosemirror-mark-name="strong">freedom</strong>, <strong data-prosemirror-content-type="mark" data-prosemirror-mark-name="strong">ownership</strong>, and <strong data-prosemirror-content-type="mark" data-prosemirror-mark-name="strong">responsibility</strong>. The space to experiment. The chance to scale your ideas. And a team that’s always pushing the edge of what’s possible.</span></p> <h2 style="text-align: left; line-height: 1.1;" data-prosemirror-content-type="node" data-prosemirror-node-name="heading" data-prosemirror-node-block="true"><span style="color: rgb(0, 192, 243);">Don’t stop reading, the best part’s coming up 👇🏼</span></h2> <ul style="text-align: left;"> <li style="font-family: arial, helvetica, sans-serif;" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: arial, helvetica, sans-serif;"><strong data-prosemirror-content-type="mark" data-prosemirror-mark-name="strong">Type:</strong> Individual Contributor</span></li> <li style="font-family: arial, helvetica, sans-serif;" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: arial, helvetica, sans-serif;"><strong data-prosemirror-content-type="mark" data-prosemirror-mark-name="strong">Languages:</strong> French (main) &amp; english (required)&nbsp;</span></li> <li style="font-family: arial, helvetica, sans-serif;" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: arial, helvetica, sans-serif;"><strong data-prosemirror-content-type="mark" data-prosemirror-mark-name="strong">Location:</strong> Paris</span></li> <li style="font-family: arial, helvetica, sans-serif;" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: arial, helvetica, sans-serif;"><strong data-prosemirror-content-type="mark" data-prosemirror-mark-name="strong">Contract Type:</strong> CDI</span></li> </ul> <hr> <h2 style="text-align: left;" data-prosemirror-content-type="node" data-prosemirror-node-name="heading" data-prosemirror-node-block="true"><span style="color: rgb(0, 192, 243); font-family: arial, helvetica, sans-serif;"><strong data-prosemirror-content-type="mark" data-prosemirror-mark-name="strong"><span class="fabric-background-color-mark" data-background-custom-color="#dfd8fd" data-prosemirror-content-type="mark" data-prosemirror-mark-name="backgroundColor">How You’ll Shape Our Story:</span></strong></span></h2> <p><span style="font-family: arial, helvetica, sans-serif;">As a Partnership Success Coordinator, you will hold a key position, responsible for deepening existing partnerships with retailers and commercial real estate owners, in order to embed our kiosks seamlessly into their retail operations. Your role will be highly dynamic and will encompass a wide range of responsibilities: </span></p> <ul> <li><span style="font-family: arial, helvetica, sans-serif;">Ensure the satisfaction of signed clients by working closely with the Operations team </span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Drive client adoption of our various tools to integrate with their retail activities: integration with loyalty programs, cross-promotions, and temporary marketing campaigns on kiosks to generate in-store traffic </span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Design and launch special campaigns on the kiosks aligned with retailers’ events </span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Maximize our Net Promoter Score (NPS) among clients </span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Collect client feedback to inform our product roadmap and sales messaging </span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Automate the above processes as much as possible&nbsp;</span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Identify underperforming locations and propose initiatives to increase usage, either jointly with the client or independently Business development responsibilities: </span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Expand our partner network </span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Identify locations where additional kiosks can be deployed and secure extension contracts on existing sites </span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Turn existing clients into ambassadors to support outreach to new prospects </span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Coordinate with the broader Business Development team to support the achievement of commercial growth objectives</span></li> </ul> <h2 style="text-align: left;" data-prosemirror-content-type="node" data-prosemirror-node-name="heading" data-prosemirror-node-block="true"><span style="color: rgb(0, 192, 243); font-family: arial, helvetica, sans-serif;"><strong data-prosemirror-content-type="mark" data-prosemirror-mark-name="strong"><span class="fabric-background-color-mark" data-background-custom-color="#dfd8fd" data-prosemirror-content-type="mark" data-prosemirror-mark-name="backgroundColor">This Is About You, Not Us 🫵🏼:</span></strong></span></h2> <ul> <li><span style="font-family: arial, helvetica, sans-serif;">Master’s degree (Bachelor +5) from a top Business School, Engineering School, or equivalent </span></li> <li><span style="font-family: arial, helvetica, sans-serif;">2–3 years of professional experience, ideally in Customer Success Management within a fast-growing B2B scale-up </span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Excellent written and verbal communication skills, with the ability to concisely present progress updates and potential blockers, and to clearly articulate our value proposition to clients from a commercial standpoint </span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Strong organizational skills with a clear sense of priorities</span></li> <li>You have critical thinking and you assess situations and data efficiently, creatively and accurately</li> <li><span style="font-family: arial, helvetica, sans-serif;">Pragmatic and solution-oriented, able to avoid unnecessary detail and quickly identify simple, effective solutions to problems </span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Strong entrepreneurial mindset, with the autonomy and independence required to make important decisions quickly&nbsp;</span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Rigorous and methodical, capable of analyzing the performance of initiatives and drawing clear, actionable conclusions&nbsp;</span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Highly comfortable with both written and spoken communication, with a strong affinity for client interaction </span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Excellent stress management skills, particularly in high-pressure or tense client situations </span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Strong commercial acumen, combined with creativity and a taste for challenge, enabling the proposal of innovative and relevant solutions to clients </span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Ability to understand our Business Plan and key growth and profitability drivers as an investment-backed company, as well as to grasp retailers’ business models in order to propose solutions tailored to their needs </span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Strong interest and enthusiasm for sustainable mobility, with the ambition to help capture a rapidly growing market through a disruptive value proposition. Experience in electric mobility is a plus; if not, we will support your ramp-up </span></li> <li><span style="font-family: arial, helvetica, sans-serif;">Fluency in English is required</span></li> </ul> <p><strong style="color: rgb(0, 192, 243); font-family: arial, helvetica, sans-serif;" data-prosemirror-content-type="mark" data-prosemirror-mark-name="strong">The Kind of Energy We’re Looking For:</strong></p> <ul> <li style="text-align: left;" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: arial, helvetica, sans-serif;">We’re not into titles, egos, or corporate buzzwords. We’re into people who make things happen.</span></li> <li style="text-align: left;"><span style="font-family: arial, helvetica, sans-serif;">You lead and listen. Whether you’re steering the ship or rowing alongside the crew, you bring others with you and keep communication wide open.</span></li> <li style="text-align: left;"><span style="font-family: arial, helvetica, sans-serif;">You own your stuff. You don’t wait for instructions: you see an opportunity, grab it, and make it better than anyone expected.</span></li> <li style="text-align: left;"><span style="font-family: arial, helvetica, sans-serif;">You’ve got a green heartbeat. Sustainability isn’t just cool, it’s core. You care about doing work that leaves the world a little better than you found it.</span></li> <li style="text-align: left;"><span style="font-family: arial, helvetica, sans-serif;">You balance hustle with humanity. You love the buzz of in-person teamwork, but you also know when to recharge (pun totally intended 🔋).</span></li> <li style="text-align: left;"><span style="font-family: arial, helvetica, sans-serif;">You grow on purpose. You’re hungry to learn, to stretch, and to build something meaningful, not just rack up LinkedIn bullet points.</span></li> </ul> <h2 style="text-align: left;" data-prosemirror-content-type="node" data-prosemirror-node-name="heading" data-prosemirror-node-block="true"><span style="color: rgb(0, 192, 243); font-family: arial, helvetica, sans-serif;"><strong data-prosemirror-content-type="mark" data-prosemirror-mark-name="strong">How you'll be Powered up?</strong></span></h2> <ul style="text-align: left;"> <li style="font-family: arial, helvetica, sans-serif;" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: arial, helvetica, sans-serif;">🏥 Private health insurance coverage</span></li> <li style="font-family: arial, helvetica, sans-serif;" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: arial, helvetica, sans-serif;">💪🏼 Gym membership to help you stay active</span></li> <li style="font-family: arial, helvetica, sans-serif;" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: arial, helvetica, sans-serif;">⏰ Flexible working hours: you own your time</span></li> <li style="font-family: arial, helvetica, sans-serif;" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: arial, helvetica, sans-serif;">🌍 Annual offsite where we celebrate the year’s achievements and spend quality time together (last year we went to Algarve, Portugal!)</span></li> <li style="font-family: arial, helvetica, sans-serif;" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: arial, helvetica, sans-serif;">🤝🏼 Regular team-building events with your local teammates</span></li> <li style="font-family: arial, helvetica, sans-serif;" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: arial, helvetica, sans-serif;">📚 English Training as English is our language used to connect with all markets and teams</span></li> <li style="font-family: arial, helvetica, sans-serif;" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: arial, helvetica, sans-serif;">🍩 Free office snacks and unlimited coffee &amp; Meal allowance for every worked day</span></li> <li style="font-family: arial, helvetica, sans-serif;" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: arial, helvetica, sans-serif;">🚆 50% Reimbursement of navigo</span></li> <li style="font-family: arial, helvetica, sans-serif;" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: arial, helvetica, sans-serif;">⚡️Special discounts for charging your electric vehicle</span></li> </ul> <h2 style="text-align: left;" data-prosemirror-content-type="node" data-prosemirror-node-name="heading" data-prosemirror-node-block="true"><span style="color: rgb(0, 192, 243); font-family: arial, helvetica, sans-serif;"><strong data-prosemirror-content-type="mark" data-prosemirror-mark-name="strong">🧑‍🧑‍🧒‍🧒 Our Promise To You</strong></span></h2> <p style="text-align: left;" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true"><span style="font-family: arial, helvetica, sans-serif;">The best solutions come from different voices. We’re building a culture where inclusion, respect, and equal opportunity aren’t policies they’re lived every day. At Powerdot, everyone has the space to speak up, challenge the status quo, and make a difference. At Powerdot, your voice powers the future, literally.&nbsp;</span></p>