Back to all jobs
About the role
<p><em><span data-contrast="auto">The ideal candidate will be based in Germany and should be willing and able to travel across Europe for additional client engagements as needed.</span></em></p>
<p><strong><span data-contrast="auto">About Us</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>
<p><span data-contrast="auto">Pacvue is the leading Commerce Operating System, unifying retail media, commerce management, and advanced measurement across 100+ global marketplaces, including Amazon, Walmart, Target, and Instacart. Through Pacvue and Helium 10, our enterprise and SMB platforms, we empower over 70,000 brands, agencies, and sellers with AI-driven insights and technology to win in today’s rapidly evolving commerce landscape.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>
<p><span data-contrast="auto">At Pacvue and Helium 10, great careers don’t just happen — they’re built. Here, you’ll rise as an industry leader, push the boundaries of innovation, own your journey, and thrive as part of an inclusive global community that’s redefining the future of commerce.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>
<p><strong><span data-contrast="auto">About the role:</span></strong><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></p>
<p><span data-contrast="auto">As an Account Manager, Enterprise Partnerships at Pacvue, you will support the day-to-day management of client accounts across a portfolio of European agency clients, primarily independent Amazon and ecommerce agencies with growing exposure to enterprise-level retailers such as Amazon and other regional platforms. This role will involve working closely with internal team members and client stakeholders across multiple European markets to help execute partnership plans, ensuring clients achieve success through our platform while supporting overall revenue goals for Pacvue.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></p>
<p><span data-contrast="auto">You will be expected to leverage your analytical skills, communication abilities, and insights to assist with client outcomes and support ongoing account activities in a dynamic, fast-growing international environment.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></p>
<p><strong><span data-contrast="auto">Responsibilities:</span></strong><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></p>
<p><em><span data-contrast="auto">Client Relationship Management:</span></em><span data-ccp-props="{"335559739":0}"> </span></p>
<ul>
<li><span data-contrast="auto">Serve as a supporting point of contact for assigned clients, assisting in maintaining strong relationships across markets and cultures.</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="auto">Support partnerships that contribute to client success and regional revenue goals.</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="auto">Act as a resource to clients, providing guidance and responding to inquiries related to eCommerce best practices, platform usage, and regional marketplace nuances.</span><span data-ccp-props="{"335559739":0}"> </span></li>
</ul>
<p><em><span data-contrast="auto">Strategic Planning & Consultation:</span></em><span data-ccp-props="{"335559739":0}"> </span></p>
<ul>
<li><span data-contrast="auto">Assist in reviewing client data to identify insights and opportunities for improvement, leveraging Pacvue's platform to support recommendations provided by senior team members.</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="auto">Participate in internal and client meetings across European regions, taking notes and supporting follow-ups on action items related to eCommerce strategies.</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="auto">Identify areas for up-sell and cross-sell opportunities within existing accounts, documenting opportunities and sharing with senior team members.</span><span data-ccp-props="{"335559739":0}"> </span></li>
</ul>
<p><em><span data-contrast="auto">Cross-Functional Collaboration:</span></em><span data-ccp-props="{"335559739":0}"> </span></p>
<ul>
<li><span data-contrast="auto">Work with internal teams, including Sales, Customer Success, Product, and Marketing, to support client requests and ensure timely service delivery across European markets.</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="auto">Coordinate with senior team members to help align client objectives with Pacvue’s product offerings and regional market needs.</span><span data-ccp-props="{"335559739":0}"> </span></li>
</ul>
<p><em><span data-contrast="auto">Performance & Reporting:</span></em><span data-ccp-props="{"335559739":0}"> </span></p>
<ul>
<li><span data-contrast="auto">Track and report on client performance, supporting analysis through data gathering and basic insights across multiple marketplaces.</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="auto">Monitor key performance indicators (KPIs) to ensure client success, flagging any performance changes to senior team members.</span><span data-ccp-props="{"335559739":0}"> </span></li>
</ul>
<p><em><span data-contrast="auto">Client Advocacy & Growth:</span></em><span data-ccp-props="{"335559739":0}"> </span></p>
<ul>
<li><span data-contrast="auto">Support client success within Pacvue by helping address client needs and escalating issues when appropriate.</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="auto">Assist clients in utilizing Pacvue’s tools and technology to enhance their eCommerce advertising results across European platforms.</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="auto">Drive renewal and expansion efforts </span><span data-ccp-props="{"335559739":0}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Skills & Qualifications:</span></strong><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></p>
<ul>
<li><span data-contrast="auto">1–2+ years of experience in an Account Management, Client Success, or Consulting role.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Exposure to client-facing work or customer support environments is preferred.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Experience supporting team goals or contributing to client deliverables.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Comfortable working with data and developing analytical skills.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Clear written and verbal communication skills; additional European language skills (e.g., French or German) are a plus.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Strong organizational skills and the ability to manage multiple tasks across regions.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">A willingness to learn and develop skills in client management and eCommerce strategy within international markets.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Comfortable with change and capable of thriving in a fast-paced, dynamic, and multicultural environment.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li>
<li><span data-ccp-props="{"335559738":240,"335559739":240}">Fluent German and English.</span></li>
</ul>
<p>#LI-remote</p><div class="content-conclusion"><p><em data-stringify-type="italic">Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.</em></p></div>
741,000+ hidden jobs like this
Pacvue and thousands of companies post here first — often days before LinkedIn or Indeed. Your first 5 applications are free; go Pro to apply without limits.
Everything Pro unlocks:
- Unlimited applications — free stops at 5
- Track every application in one place
- Apply straight to the source, one click
- Save & organize roles you love
- Roles pulled from company boards before the big sites
