Account Manager - Legal Careers Group

Key Responsibilities

• Develop strong relationships with existing customers, proactively managing accounts to identify upsell, cross‑sell and retention opportunities
• Create and execute client sales plans to meet and exceed monthly and quarterly revenue targets
• Work closely with Customer Success to manage the full client lifecycle and increase both renewal value and volume
• Gather and relay client feedback to support product development and the successful launch of new products
• Accurately record sales activity and pipeline progression in CRM from opportunity creation through to close

Skills Knowledge and Expertise

• A proven track record in sales, account management or business development
• Excellent communication skills, both written and verbal, including confident client conversations
• Strong attention to detail and the ability to manage multiple accounts and priorities
• A commercial mindset, with a clear focus on outcomes and customer value
• A strong desire to exceed targets and consistently over‑perform

Benefits

• Eye care
• Employee Assistance Programme
• A day off for your birthday

• Pension (4% employer contribution and 4% employee contribution)

• Life assurance

• Cycle to work scheme
• Season ticket loan
• £350 annual wellbeing allowance to contribute to gym memberships or fitness classes
• Puregym access
• Perks at work platform access

• Private healthcare

• Company socials 
• Access to Employee Affinity Networks 
• Mentoring scheme 
• Volunteering Day 
• Mortgage Advice
• Work from anywhere (2 weeks)
• Generous parental leave