Account Manager - SISCO

<p><strong>SISCO,</strong>&nbsp;a Cottingham &amp; Butler company, is a leading third-party benefit administration firm dedicated to maximizing the value of employee benefits for our clients. We pride ourselves on delivering an effective, yet human, experience by hiring the best employees and equipping them with the best technology. Our company thrives on driven, ambitious individuals like you.</p> <p>The SISCO Account Manager serves as the primary point of contact for assigned brokers and clients, ensuring their inquiries are addressed promptly and accurately. This role requires close collaboration with internal departments within SISCO, including Customer Service, Implementation, and Enrollment, to provide high-quality service and facilitate the effective handling of client requests, including standard and non-standard reporting needs.</p> <p><strong>Essential Functions:</strong><br>1. &nbsp; &nbsp;Deliver exceptional service to clients, including prompt responses to inquiries, analysis of plan performance, regular review sessions, and implementation of innovative strategies as appropriate.<br>2. &nbsp; &nbsp;Facilitate the renewal process for various coverage types, ensuring all associated reporting is completed and delivered to relevant parties at least 90+ days prior to client renewal.<br>3. &nbsp; &nbsp;Act as the central gatekeeper for all information pertaining to client renewals or mid-year changes, distributing collected information to relevant departments (e.g., Accounting, Admin staff, Stop Loss, Customer Service) and addressing any additional information needs.<br>4. &nbsp; &nbsp;Lead virtual and in-person meetings with clients and/or brokers to provide Open Enrollment support and collaborative renewal discussions.</p> <p><strong>Specific Skills:</strong><br>• &nbsp; &nbsp;Strong verbal and written communication skills.<br>• &nbsp; &nbsp;Proficiency in Excel.<br>• &nbsp; &nbsp;High responsiveness to client inquiries.<br>• &nbsp; &nbsp;Ability to develop and deliver presentations in group settings.<br>• &nbsp; &nbsp;Strong interpersonal skills to build trust-based relationships with clients.<br>• &nbsp; &nbsp;Excellent problem-solving and cost-analysis abilities.<br>• &nbsp; &nbsp;Ability to work effectively with teammates and demonstrate professionalism in language and behavior.</p> <p><strong>About SISCO:</strong></p> <p>SISCO was established in 1980 as a boutique third-party administrator dedicated to the administration of unique, complex plan designs. Today, SISCO is recognized as a premier third-party administrator for employee benefits, serving 600+ employers and 1,000,000+ members from our headquarters in Dubuque, IA.</p> <p>For the past decade, many Health Insurance Carriers and Payers have been quietly driving industry trends in the wrong direction. The result is a lower standard of prudent review and ever-increasing costs. Our strategy is to simply administer employer plans with the same care, diligence, and expertise we apply to our own benefit program. Learn more at <a class="fui-Link ___1rxvrpe f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://www.siscobenefits.com" target="_blank">www.siscobenefits.com</a></p> <p>Want to learn more? Follow us on&nbsp;<a href="http://www.cottinghambutler.com/" target="_blank">www.CottinghamButler.com</a>&nbsp;|&nbsp;<a href="https://www.linkedin.com/company/cottingham-&amp;-butler/" target="_blank">LinkedIn</a>&nbsp;|&nbsp;<a href="http://www.facebook.com/cottinghambutler" target="_blank">Facebook</a></p> <p>&nbsp;</p> <div id="ka-mon-j14ut0avmm"></div> <div id="ka-mon-kdystrir4w"></div> <div id="ka-mon-pwn5at7sxdj"></div>