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Account Associate - Sales Support (Spanish Speaking)
Purespectrum
LondonHybrid2w ago
- Employment
- Full-time
- Seniority
- Junior
About the role
- Assist the account management team in handling day-to-day client interactions and enquiries.
- Receive bid requests from prospects and clients and collaborate with internal teams to gather any further project requirements, ensuring accurate feasibility and costing via the Sample Marketplace platform so can prepare and send a proposal
- Once the project is won, coordinate and manage client project timelines and share the project details with Operations to ensure a smooth and timely delivery.
- Work with Sales to identify decision-makers through using LinkedIn (or other sources) so that they are inputting into the CRM platform (Pipedrive)
- Maintain accurate and up-to-date client records and documentation.
- Working with Operations monitor project progress, identify potential issues, and proactively communicate updates to client and PureSpectrum stakeholders.
- Assist in identifying opportunities for account growth and upselling additional services.
- Stay informed about industry trends and developments to provide informed recommendations to clients.
- Bachelor's degree in Business, Marketing, or a related field.
- Prior experience in account management, customer service, or a client-facing role.
- Native or bilingual fluency in Spanish (C2 level)
- Full professional proficiency in Spanish, with the ability to confidently negotiate and build relationships with Spanish-speaking clients.
- Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
- Excellent verbal and written communication skills.
- Detail-oriented mindset with strong analytical and problem-solving abilities.
- Proficiency in MS Office suite (Excel, PowerPoint, Word).
- Knowledge of market research principles and methodologies is a plus.
- Self-motivated team player with a positive attitude and willingness to learn.
- Ability to work in a fast-paced, deadline-driven environment.
Perks & benefits
- Medical Insurance
- Paid Time Off
- Mental Wellness Budget
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