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Account Specialist, Routing & Optimization

everdriven
United StatesRemote1w ago

About the role

<div class="content-intro"><p></p> <p><span data-contrast="auto">EverDriven&nbsp;is the nation’s leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes.&nbsp;Our tech-enabled, human-led model helps remove barriers to learning through safe, reliable transportation.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> <p><span data-contrast="auto">Since 2006,&nbsp;we’ve&nbsp;helped organizations solve complex transportation challenges through strong partnerships, dependable service, and a people-first approach. Guided by integrity, ownership, and collaboration, we move with urgency, lead with data, and never settle.&nbsp;Our success is driven by people who bring curiosity, accountability, and a commitment to continuous growth.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> <p></p></div><p><strong><span data-contrast="auto">Position Summary:</span></strong><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> <p>The Account Specialist, Routing &amp; Optimization is responsible for maintaining equipment levels, identifying, and engaging Transportation Service Providers, explaining client requirements, file maintenance, and performing administrative and clerical tasks as needed. This position will work as a liaison between EverDriven and our clients, providing guidance, direction, and feedback to operational managers as well as working in collaboration with EverDriven departments.&nbsp;</p> <p><strong>Position Details</strong></p> <ul> <li><strong>Training Schedule:</strong> Monday–Friday, 12:00 PM – 5:00 PM MST</li> <li><strong>Shift Availability:</strong> Monday–Friday, 11:00 AM – 9:00 PM MST</li> <li><strong>Compensation:</strong> $16/hour (Fulltime Hours)</li> <li><strong>Location:</strong> Remote / Work From Home</li> </ul> <p><strong>Key Responsibilities</strong></p> <ul> <li>Serve as the main point of contact for school districts, primarily via email (routing, dispatch, and customer service inquiries)</li> <li>Process change requests, including student additions and removals, in a timely manner</li> <li>Maintain and optimize transportation routes for efficiency</li> <li>Build quotes and conduct route analysis</li> <li>Manage and update calendars, including holidays, early dismissals, and emergency weather updates</li> <li>Perform accurate and timely data entry</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>High school diploma, GED, or equivalent required</li> <li>Experience with school transportation routing preferred</li> <li>Proficiency in Microsoft Excel and Outlook</li> <li>Strong written and verbal communication skills</li> </ul> <p><strong><span data-contrast="auto">#LI-Remote</span></strong></p><div class="content-conclusion"><p><strong><span data-contrast="none">Equal Opportunity Employer</span></strong><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p> <p><span data-contrast="none">EverDriven&nbsp;is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to&nbsp;maintaining&nbsp;a respectful, professional workplace where employees are evaluated and supported based on performance and potential.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p> <p><span data-contrast="auto">Visit our website and learn more about us at&nbsp;</span><a href="https://www.everdriven.com/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">www.EverDriven.com</span></span></a><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> <p>&nbsp;</p></div>

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