Accounting Staff Client Specialist

Role Summary

Welcome! We are looking for an individual that is detail-oriented, dependable, and punctual. You must be organized, professional, and a team player.

We are seeking a detail-oriented and organized Accounts Receivable (AR) Specialist to oversee and manage our client's accounts receivable processes. This role is critical to ensuring the timely collection of payments, maintaining accurate financial records, and fostering positive relationships with customers. If you are a proactive team player with excellent communication and time management skills, we encourage you to apply!

We are looking for the best people out there!! We do our best to hire people that we know will be a good fit at our company long term. When we hire, we do our best to ensure we are fair, flexible, and offer a work/life balance!

Previous experience crossover: Accounting, Bookkeeper, Collections, Billing

Purpose (why this job exists)

The Accounts Receivable (AR) Specialist role exists to ensure the financial stability and operational efficiency of the organization by managing the timely collection of payments and maintaining accurate financial records. This position plays a crucial part in supporting cash flow, resolving payment discrepancies, and fostering strong customer relationships. By ensuring compliance with financial policies and improving receivable processes, the AR Specialist contributes to the overall financial health and success of the company.

Responsibility (what you will be doing)

• Invoice Processing & Billing:
  • Generate and distribute invoices according to schedules and contracts.
  • Verify billing accuracy, including proper coding to general ledger accounts.
  • Process accounts payable transactions, including vendor payments and expense reports.
• Payment Collection & Monitoring:
  • Monitor and follow up on outstanding invoices and overdue payments.
  • Process incoming payments (checks, ACH transfers, credit cards, and wires).
  • Accurately apply payments to customer accounts and maintain detailed financial records.
• Customer Communication & Relationship Management:
  • Communicate with customers to resolve payment issues and disputes.
  • Build professional relationships to ensure smooth collections.
• Account Reconciliation:
  • Reconcile customer accounts and process credits, adjustments, and refunds.
• Reporting & Documentation:
  • Prepare accounts receivable aging reports and provide updates to management.
  • Assist with month-end closing, including accruals and reconciliations.
• Dispute Resolution:
  • Investigate and resolve billing discrepancies by collaborating with internal teams.
• Process Improvement:
  • Recommend improvements to enhance efficiency and reduce overdue receivables.
    

Expectations (how we will measure success)

• Timely and accurate invoice/statement processing and payment collections.
• Professional communication with customers, vendors, and internal teams.
• Maintain and update organized financial records and databases.
• Prepare and deliver regular reports to management on receivable status.
• Identify and address opportunities to streamline processes.
• Ensure compliance with internal financial policies and standards.

Qualifications (what you will need to be successful):

Must Have:

• Strong attention to detail and organizational skills.
• Proven experience in accounts receivable or similar financial roles.
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
• Strong typing skills (50+ WPM) and attention to detail.
• Ability to handle difficult situations with professionalism and tact.
• Excellent oral and written communication skills.
• Ability to multitask and manage competing priorities effectively.
  

Nice to have (not necessary, but extra credit!):

• Associates degree in accounting, Finance, or a related field preferred.
• Familiarity with HOA financial software or systems like Caliber, TOPS, CINC, or Vantaca.
• Experience with VoIP systems (e.g., RingCentral)
• Residency in the Gilbert/Chandler (East Valley) area.
  

Perks (The extra motivators!)

• Remote/Work From Home
  
• Flexible time off
• Free drinks & snacks
• An easy going team
• PTO available

About @HeywoodHOA

Heywood Community Management is an Arizona Real Estate, HOA Management Company. We've been in business since 1933 and continue to deliver excellence not only to our clients and community residents but to those we have the privilege of hiring to work for our local business. We're driven by our 6 core values:

1. Embrace Change.
2. Be Real.
3. Focus on Quality.
4. Share Wisdom.
5. Remain Capable.
6. Triumph with Integrity.

If you're looking for a new career experience with room to grow inside of an organization that puts employee happiness first, please apply now!

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Job Type: Full-Time Salary
Salary: $17-$20 based on experience