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About the role
<div class="content-intro"><h1><span style="font-family: helvetica, arial, sans-serif;"><strong>About Workato</strong></span></h1>
<p>Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit <span><a href="http://www.workato.com" target="_blank">www.workato.com</a></span></p>
<h1><strong>Why join us?</strong></h1>
<p><span style="font-weight: 400;">Ultimately, Workato believes in fostering a </span><strong>flexible, trust-oriented culture that empowers everyone to take full ownership of their roles</strong><span style="font-weight: 400;">. We are driven by </span><strong>innovation </strong><span style="font-weight: 400;">and looking for</span><strong> team players </strong><span style="font-weight: 400;">who want to actively build our company. </span></p>
<p><span style="font-weight: 400;">But, we also believe in </span><strong>balancing productivity with self-care</strong><span style="font-weight: 400;">. That’s why we offer all of our employees a vibrant and dynamic work environment </span><a href="http://www.workato.com/careers"><span style="font-weight: 400;">along with a multitude of benefits</span></a><span style="font-weight: 400;"> they can enjoy inside and outside of their work lives. </span></p>
<p><span style="font-weight: 400;">If this sounds right up your alley, please submit an application. We look forward to getting to know you!</span></p>
<p><span style="font-weight: 400;">Also, feel free to check out why:</span></p>
<ul>
<li style="font-weight: 400;">
<p><a href="https://www.businessinsider.com/47-enterprise-startups-to-bet-your-career-on-in-2020-2019-12"><span style="font-weight: 400;">Business Insider</span></a><span style="font-weight: 400;"> named us an “enterprise startup to bet your career on”</span></p>
</li>
<li style="font-weight: 400;">
<p><a href="https://www.forbes.com/cloud100/#a57477b5f941"><span style="font-weight: 400;">Forbes’ Cloud 100</span></a><span style="font-weight: 400;"> recognized us as one of the top 100 private cloud companies in the world</span></p>
</li>
<li style="font-weight: 400;">
<p><a href="https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/fast500-winners.html"><span style="font-weight: 400;">Deloitte Tech Fast 500</span></a><span style="font-weight: 400;"> ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America</span></p>
</li>
<li>
<p><a href="https://qz.com/work/2053446/the-best-companies-for-working-from-home/"><span style="font-weight: 400;">Quartz</span></a><span style="font-weight: 400;"> ranked us the #1 best company for remote workers</span></p>
</li>
</ul></div><h1><strong>Responsibilities</strong></h1>
<ul>
<li>Process vendor invoices, employee reimbursements, and payment requests accurately and on a timely basis in accordance with company policies and approval workflows</li>
<li>Ensure all invoices and payment requests are properly reviewed, validated, and supported with complete documentation prior to processing</li>
<li>Perform detailed checks on invoice accuracy, including vendor details, tax treatment, PO matching, approval requirements, and supporting documentation completeness</li>
<li>Assess invoice compliance and determine the correct handling of VAT/GST and withholding tax requirements based on local regulatory rules and invoice contents</li>
<li>Review and interpret vendor invoices carefully to identify inconsistencies, missing information, tax implications, and potential compliance risks</li>
<li>Ensure timely and accurate payment processing while maintaining strong internal controls</li>
<li>Maintain a service-level commitment of responding to internal and external inquiries within 48 hours and proactively drive resolution of all outstanding issues through closure</li>
<li>Closely monitor pending approvals, missing documentation, disputed invoices, and unresolved items to ensure proper and timely follow-through</li>
<li>Coordinate with vendors, procurement teams, business stakeholders, and external parties to resolve invoice and payment-related concerns promptly</li>
<li>Prepare AP aging reports, reconciliation schedules, and support month-end and year-end closing activities</li>
<li>Maintain accurate vendor master records and support vendor onboarding and compliance checks</li>
<li>Identify process bottlenecks, operational inefficiencies, and control gaps within AP operations and recommend scalable improvements</li>
<li>Support audit requests and ensure proper record retention and documentation compliance</li>
</ul>
<h2><strong>Automation & AI Mindset</strong></h2>
<p>We are specifically looking for someone who:</p>
<ul>
<li>Has a strong automation and AI-first mindset</li>
<li>Loves improving and automating manual processes wherever possible</li>
<li>Constantly looks for opportunities to streamline workflows, reduce repetitive tasks, and enhance operational efficiency</li>
<li>Is comfortable working with workflow automation platforms, finance systems, and emerging AI technologies</li>
<li>Thinks critically about how AP processes can be optimized for scale, accuracy, and better employee/vendor experience</li>
</ul>
<h2><strong>Qualifications</strong></h2>
<ul>
<li>Bachelor’s degree in Accountancy, Finance, or related field</li>
<li>Minimum 4-6 years of Accounts Payable or general accounting experience, preferably in a multinational or fast-paced environment</li>
<li>Strong understanding of AP operations, invoice validation, procure-to-pay (P2P) processes, and financial controls</li>
<li>Familiarity with VAT/GST and withholding tax rules and practical application in invoice processing</li>
<li>Proven ability to independently review and assess invoice compliance and supporting documentation</li>
<li>Strong analytical, organizational, and problem-solving skills</li>
<li>Excellent attention to detail and ability to identify discrepancies and process gaps</li>
<li>Strong follow-through and accountability in managing pending items through resolution</li>
<li>Excellent written and verbal communication skills</li>
<li>Ability to manage multiple priorities and meet deadlines in a dynamic environment</li>
<li>Experience using ERP systems such as NetSuite, Levelpath, Coupa, or similar platforms</li>
<li>Advanced proficiency in Microsoft Excel and Google Workspace tools</li>
</ul>
<h2><strong>Preferred Qualifications</strong></h2>
<ul>
<li>Experience supporting finance transformation or AP automation initiatives</li>
<li>Exposure to workflow automation tools and AI-enabled business process solutions</li>
<li>Experience working in a global organization or shared services environment</li>
<li>Continuous improvement or process optimization experience is highly preferred</li>
</ul>
<h2><strong>Why Join Workato?</strong></h2>
<ul>
<li>Be part of a fast-growing global technology company</li>
<li>Work in a collaborative and innovative environment</li>
<li>Gain exposure to cutting-edge automation and AI technologies</li>
<li>Opportunity to contribute directly to finance transformation and operational excellence</li>
<li>Competitive compensation and benefits package</li>
</ul>
<p> </p>
<p><strong>(REQ ID: 2800)</strong></p>
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