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- Employment
- Permanent
About the role
What that means day to day
- Preparation, raising and sending of invoices and credit notes; verifying all information calculated correctly, including quantity and rates
- Contacting clients for payment resolution
- Liaising with internal colleagues regarding queries raised, ensuring a suitable resolution is obtained
- Negotiating payment arrangements to reduce aged debt
- Resolving payment discrepancies
- Maintaining customer accounts and records
- Maintaining department mailboxes, providing prompt and professional responses
- Producing reports as required and requested
- Be confident, outgoing and resilient and be able to establish rapport with our clients and build lasting relationships
- Be able to persevere in challenging situations and positively adapt to change
- Comply with data privacy and security policies
- Undertake ad-hoc duties as required and requested
What you’ll need to be successful
- Competent with Microsoft Office Applications
- Excellent communication skills, including verbal and written
- Excellent numeracy and literacy skills
- High degree of accuracy and attention to detail
- Commitment to maintaining a high standard and quality of work and ethics
- Able to work independently and as part of a team, openly sharing knowledge and skills
- Analytical and able to identify issues, risks and opportunities for doing things differently
- Strong organisational skills and ability to prioritise
- Flexible to meet varying responsibilities as listed above
- Proven working experience in an Accounts Receivable role
- Financial transaction experience in a high volume, fast paced environment
- Knowledge of Financial Accounting Systems (preferably AX)
- Knowledge of Microsoft Dynamics 365 System
What you'll get in return
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