Accounts Receivable Manager

United States2d ago

About the role

<h2>ABOUT US </h2> Boostlingo is a leading language technology platform powering interpretation and translation services for healthcare, legal, government, and enterprise clients worldwide. Named an Inc. Magazine Best Workplace for four consecutive years, we are a high-growth, mission-driven company at the intersection of language access and AI innovation. Our team operates with urgency, operates with heart, and holds the bar high — for each other and for the people we serve.   <h2><span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{"ObjectId":"ac0262f4-8a9e-5820-b908-2d943c5f7113|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Calibri",469777842,"",469777843,"Calibri",469777844,"Calibri",201341986,"1",469769226,"Calibri",268442635,"24",469775450,"normaltextrun",201340122,"1",134233614,"true",469778129,"normaltextrun",335572020,"1",469778324,"Default Paragraph Font"]}">WHAT IT MEANS TO BE A BOOSTIE </h2> <span data-ccp-parastyle="paragraph" data-ccp-parastyle-defn="{"ObjectId":"aaed607e-c2a3-5841-9fb4-41037bfa0faf|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Times New Roman",469777842,"Times New Roman",469777843,"Times New Roman",469777844,"Times New Roman",201341986,"1",469769226,"Times New Roman",268442635,"24",469775450,"paragraph",201340122,"2",134233614,"true",469778129,"paragraph",335572020,"1",134233118,"true",134233117,"true",469778324,"Normal"]}">At Boostlingo, we operate through the lens of our four Core Values. These Core Values drive everything we do; from how we approach identifying talent we invite to join the team, to the energy and contributions we bring to our amazing culture, to the decisions we make at both the tactical and strategic level. To be a Boostie means to embody these Core Values every day:   <ul> <li> Positive Vibes: Bring positive energy and a solutions-oriented mindset to every interaction. High performance isn’t just about outputs — it’s about showing up with intentionality, resilience, and the belief that obstacles are problems worth solving. </li> <li>Drive Change: Stay curious, challenge assumptions, adapt quickly, and take action even when the path isn’t perfectly clear. Be proactive rather than reactive — and lean into AI as a force multiplier.  </li> <li>Be Bold, Stay Humble: Growth lives in the tension between confidence and humility — be willing to stretch beyond what’s comfortable, own your development, and invest in the potential of the people around you. Every voice matters, and no one person is bigger than the team.</li> <li>Be Inclusive: Create and contribute to an environment where anyone can feel welcomed, supported, respected, and valued. Inclusive teams collaborate better — bring your full self, invest in others, and build the psychological safety that makes shared impact possible.      Boostlingo is extremely honored to have been recognized as one of Inc. Magazine's Best Workplaces for the last three consecutive years (2022-2025). This esteemed recognition reflects the dedication that our incredible team has towards embodying our Core Values every day and we couldn’t be prouder of this team! </li> </ul>   <h2>WHY THIS ROLE MATTERS </h2> <h2>The Opportunity </h2> Boostlingo is scaling fast — and our A/R function needs to scale with it. As we expand our client base, diversify our product lines, and deepen AI-powered service delivery, the financial operations that support that growth must be airtight. Cash flow clarity, billing accuracy, and collections discipline aren’t back-office concerns — they are strategic inputs that directly shape how we invest, how we plan, and how we grow. The A/R Manager owns the heartbeat of that function. This role touches every part of the business — from the first invoice a client receives to the cash that hits our bank account. We are looking for someone who understands that A/R is not a support function — it is a value driver. If you bring rigor, relationship skills, and a growth mindset to this work, you will have a real impact here.   <h2>What We Are Looking For</h2> We are seeking an experienced and results-driven Accounts Receivable Manager to lead and continuously improve Boostlingo’s Accounts Receivable and Collections function. This role is equal parts hands-on execution and strategic leadership — you will own the full receivables lifecycle, drive process efficiency through automation and AI tools, and serve as the connective tissue between Finance, Sales, and Account Management. You will report directly to our Corporate Controller and have a real seat at the table as we build world-class financial operations. <h2>What You'll Own: </h2> <h3>Accounts Receivable Operations</h3> <ul> <li>Manage the end-to-end A/R cycle: invoicing, collections, cash application, and reconciliation.</li> <li>Ensure timely and accurate billing across a diverse client base with varying contract structures, payment terms, and billing frequencies.</li> <li>Own the monthly A/R close process, including aging analysis, reserve calculations, and bad debt expense management.</li> <li>Maintain DSO targets and proactively identify and resolve collection bottlenecks.</li> <li>Develop and execute collection strategies tailored to customer segments, risk profiles, and account size.</li> <li>Manage escalated customer accounts, payment plans, collection agencies, and legal recovery efforts.</li> </ul> <h3> Team Leadership</h3> <ul> <li>Lead, mentor, and develop a team of A/R specialists, fostering a high-performance, accountable culture aligned with Boostlingo’s core values.</li> <li>Set clear performance expectations, provide regular coaching, and conduct meaningful performance reviews.</li> <li>Build team capacity to support business growth and evolving billing complexity.</li> </ul>   <h3>Cross-Functional Partnership </h3> <ul> <li>Partner closely with Sales and Account Management to resolve billing disputes, improve the client onboarding-to-invoice experience, and reduce friction in collections.</li> <li>Collaborate with Accounting, Revenue Operations, Finance leadership, Legal, and Executive Leadership on cash flow forecasting, revenue recognition, and audit preparation.</li> <li>Serve as the primary A/R liaison for external auditors and banking relationships.</li> </ul>   <h3>Process Improvement & Technology</h3> <ul> <li>Identify and implement automation opportunities across the invoicing and collections workflow.</li> <li>Champion adoption of AI-powered tools to improve efficiency, accuracy, and reporting speed.</li> <li>Own A/R system configurations within our ERP/billing platform; partner with Finance Ops on system enhancements.</li> <li>Develop and maintain dashboards and KPI reporting that give Finance leadership real-time visibility into receivables health.</li> <li>Evaluate and improve AR workflows, policies, and procedures on an ongoing basis.</li> </ul>     <h2>TECHNICAL EXPERTISE AND FAMILIARITY AREAS </h2> <ul> <li>Proven leadership experience managing Accounts Receivable and Collections teams in a high-volume environment.</li> <li>Strong understanding of A/R operations, collections strategies, DSO management, aging management, and cash application processes.</li> <li>Advanced Excel / Google Sheets skills including pivot tables, lookups, formulas, and reporting automation; comfort working with large data sets and building management-level reports.</li> <li>Experience building and maintaining AR dashboards and KPI reporting.</li> <li>Strong analytical and problem-solving skills; fluency in the data that drives the function — DSO, aging buckets, bad debt trends, and cash forecasts.</li> <li>Experience identifying and implementing process automation and AI tool opportunities applied to finance workflows.</li> <li>Strong understanding of ERP or billing systems; NetSuite, Sage Intacct, QuickBooks Enterprise, or similar experience strongly preferred.</li> <li>Familiarity with SaaS billing models, usage-based pricing, and recurring revenue environments.</li> <li>Experience with Salesforce and customer success platforms.</li> <li>Excellent written and verbal communication skills with the ability to translate financial complexity for non-finance audiences.</li> <li>Strong project management, organizational, and change management skills.</li> <li>Collaborative leadership style with cross-functional partnership experience.</li> </ul>   <h2>MINIMUM QUALIFICATIONS:   </h2> <ul> <li>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.</li> <li>5+ years of progressive A/R experience, with at least 2 years in a management or lead role.</li> <li>Demonstrated ability to manage high-volume, complex billing environments — SaaS, usage-based, or subscription billing experience strongly preferred.</li> <li>Strong command of A/R best practices: DSO management, aging analysis, credit risk assessment, and collections strategy.</li> <li>Experience managing collection efforts, payment escalations, customer disputes, and delinquent account recovery strategies.</li> <li>Proficiency with ERP or billing systems (NetSuite, Sage Intacct, QuickBooks Enterprise, or similar).</li> <li>High Excel / Google Sheets proficiency; comfort working with large data sets and building management-level reports.</li> <li>Clear communicator — written and verbal — with the ability to translate financial complexity for non-finance audiences.</li> <li>Exceptional attention to detail paired with a bias toward efficiency and scale.</li> </ul>   <h2>PREFFERED QUALIFICATIONS:   </h2> <ul> <li>Experience leading AR or Collections teams within a SaaS, technology, or language services company.</li> <li>NetSuite experience strongly preferred.</li> <li>Experience managing AR portfolios with thousands of customer accounts.</li> <li>Demonstrated success improving DSO, collection effectiveness, aging performance, and cash flow metrics.</li> <li>Familiarity with AI or automation tools applied to finance workflows (e.g., AI-assisted collections, automated cash application).</li> <li>Knowledge of customer credit review processes and risk assessment methodologies.</li> <li>Experience partnering with legal counsel and third-party collection agencies.</li> <li>Experience supporting external audits and working within SOX-adjacent control environments.</li> <li>CPA, CMA, or relevant finance certification a plus.</li> <li>Experience developing executive-level dashboards and KPI reporting.</li> </ul>   <h3>WHAT MAKES BOOSTLINGO A GREAT COMPANY? </h3> <ul> <li>A values and mission-based ethos that drives our Finance strategy</li> <li>Fun, energetic environment with an incredible culture (just ask about our eNPS scores!)  </li> <li>Hybrid/Remote working arrangements </li> <li>Competitive compensation and robust benefits offerings, including 401(k) plan with match! </li> <li>Flexible PTO </li> </ul>      We are an equal opportunity employer and value diversity here at Boostlingo. Boostlingo does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.     No Agencies Please, C2C candidates will not be utilized at this time.  NO Relocation or Sponsorship are being offered for this position.

Perks & benefits

401k
Unlimited Vacation
Paid Time Off

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