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Ad Operations Coordinator
Fetch
WorldwideRemote2w ago
- Employment
- Full-time
About the role
- Own end‑to‑end execution of brand campaigns, ensuring accuracy, timeliness, and adherence to Fetch standards
- Configure campaigns, partner assets, and product catalogs to ensure a seamless user experience
- Manage multiple concurrent workstreams, balancing priorities across internal teams and client timelines
- Partner closely with Account Managers to support client goals and optimize campaign performance
- Translate promotion specifications into clear, actionable inputs for technical and operational teams
- Track progress against milestones and deadlines, proactively communicating risks, blockers, and updates
- Identify opportunities to improve processes, tooling, and documentation as Fetch scales
- Experiment with AI tools, automation, and new workflows to improve efficiency, accuracy, and scalability of Ad Operations processes
- Act as a subject‑matter expert on “How Fetch Works,” advising internal teams on the best solutions for partner and product initiatives
- Contribute to cross‑functional projects that enhance partner experience, user experience, and internal efficiency
- Bachelor’s degree or equivalent practical experience.
- 1+ years of experience in operations, client support, project coordination, campaign operations, or a related role.
- Proficiency in Excel or Google Sheets, including comfort working with large datasets.
- Excellent written, verbal, and time-management skills, with the ability to communicate clearly across different audiences.
- Highly organized and detail-oriented, with the ability to manage multiple concurrent workstreams.
- Ability to work effectively in a fast-paced, scaling environment with tight timelines and operational complexity.
- Strong ownership mindset, with accountability for end-to-end execution and outcomes.
- Partner and customer-oriented approach, with the ability to balance business objectives, platform standards, and user experience.
- Experience supporting client-facing teams or managing external deliverables.
- Experience translating business requirements into technical or operational inputs.
- Familiarity with marketplace, ad tech, promotions, rewards, or consumer app environments.
- Experience identifying and improving operational processes, tooling, or documentation.
- Systems-thinking mindset, with the ability to bring structure to ambiguous or evolving processes.
- Comfort influencing and aligning cross-functional partners without direct authority.
- Data-curious approach, with the ability to use analysis to identify issues, assess tradeoffs, and inform decisions.
- Experience using AI tools, automation, or scripting to streamline workflows, improve accuracy, or reduce manual effort.
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Perks & benefits
- 401k
- Vision Insurance
- Unlimited Vacation
- Paid Time Off
- Pension Matching
- Learning Budget
- Equity Compensation
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