Administration Assistant

Responsibilities Include:

• Sending out renewal invitations and non-express renewals to brokers
• Processing new policies and renewals in the underwriting system, including preparation of Certificates of Currency and managing related documents
• Following up on outstanding and upcoming renewals and new business
• Maintaining broker information and managing logins to our online system
• Answering phone calls and take messages
• General administration and office duties as required

About You:

• Proven administration and customer experience 
• Prior experience in insurance highly regarded
• Professional and positive “can-do” attitude ‘
• Experience in a busy, high-volume environment
• Ability to work effectively both autonomously and in a team
• Excellent customer service skills, both written and verbal
• Excellent attention to detail and organisation skills
• Strong IT skills, including proficiency with Microsoft Office
• Strong sense of accountability

Why you'll love working for CFC

• Our ‘Excellence Program’ encourages and rewards a culture of high-performing individuals and teams
• ‘You Do You Day’ – an annual additional leave today to do something that brings you joy
• Commitment-free social club, with monthly in-office catch ups and quarterly events to get to know your colleagues better
• Annual end of financial year and end of calendar year events, in addition to social club arrangements
• Optional annual charity volunteering day, facilitated by us
• 3 additional personal leave days per year – for whatever you need
• Flexible public holidays – to celebrate our diversity you can “Swap” 2 public holidays for a more culturally significant day to suit you