Administrative Assistant

• Benefits: Your choice of three different medical insurance programs in addition to, life, vision, and dental insurance, a tuition reimbursement program, and a competitive 401K match incentive and vesting timeline. Our a-la-carte structure allows you to pick the best package for your needs.
• A 2nd Chance: Here at Emerald, we believe in second chances. That is why we accept and consider qualified applicants with criminal histories in a manner consistent with federal and local laws.  We are committed to 2nd chance hiring! Only by working together can we create a better future.
• Supplemental Insurance: In addition to our standard plans, we offer tele-medicine, long-term and short-term disability coverage as well as legal services.
• Paid Weekly: All hourly team members are paid weekly!
• Paid Time Off: Emerald Transformer employees receive vacation and sick pay annually.
• Career Pathing: We are growing and promote from within.

Key Responsibilities

• Provide general administrative and clerical support to the office and General Manager, including document preparation, correspondence, and record maintenance.
• Prepare reports, memoranda, transcriptions, letters, and routine correspondence, including research and compilation of requested information.
• Support customer reporting and order processing activities, ensuring accuracy and timely completion.
• Prepare, review, and distribute internal communications such as reports, order status updates, and information requests upon approval.
• Answer and route incoming telephone calls, take accurate messages, and ensure professional, courteous interactions with customers, vendors, and internal associates.
• Perform accounts receivable support functions, including invoicing assistance, customer account follow‑up, and collection calls as assigned.
• Assist with basic accounting and financial administrative tasks, including tracking payments, reconciling records, and supporting financial reporting needs.
• Sort, distribute, and manage incoming and outgoing mail, including departmental mail distribution and pickup.
• Operate office equipment such as copiers, fax machines, phones, and computer systems to support daily office needs.
• Provide general administrative support to departments as needed and perform other job‑related duties as assigned.

Skills Knowledge and Expertise

• Honest, trustworthy, reliable, and hardworking.
• High School Diploma required; Associate’s Degree preferred.
• Previous administrative or office support experience preferred.
• Experience supporting accounting, accounts receivable, or collections activities preferred.
• Working knowledge of accounts receivable processes, customer invoicing, and collection support.
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
• Ability to accurately prepare and analyze basic reports and data.
• Demonstrated ability to manage multiple tasks, priorities, and details simultaneously.
• Strong organizational, time‑management, and problem‑solving skills.
• Excellent verbal and written communication skills.
• Professional demeanor with tact, diplomacy, and courtesy when interacting with customers, vendors, and internal associates.
• Ability to work independently and collaboratively in a team‑oriented office environment.

Equal Opportunity Employer