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- Employment
- Full-time
About the role
Responsibilities:
- Retrieve, organize, bundle, and stage Government‑requested files for review.
- Re‑shelve files and maintain accurate records management.
- Match and connect incoming correspondence to existing case files.
- Prepare for and support naturalization ceremonies, including printing certificates and organizing applicant documentation.
- Escort applicants during ceremonies and collect/log identification documents.
- Support the processing of forms and applications for adjudication.
- Scan and digitize high‑volume, multi‑page documents.
- Perform additional administrative and clerical duties as assigned.
Qualifications:
- Strong organizational and file‑management abilities.
- Accuracy and reliability in handling sensitive documents.
- Professional communication skills and the ability to interact with the public.
- Proficiency in reading and understanding English.
- Comfort with repetitive administrative tasks and document processing.
Job Benefits
- Must be a U.S. Citizen.
- Active Tier 3 Public Trust, or the ability to obtain and maintain one.
- High school diploma or equivalent.
- Strong organizational skills and proficiency in file‑management processes.
- High accuracy and reliability when handling sensitive and confidential documents.
- Professional communication skills and the ability to interact effectively with the public.
- Proficiency in reading and understanding English.
- Comfort with repetitive administrative tasks and high‑volume document processing.
- Ability to lift and carry 45 lbs. or more.
- Ability to bend, stoop, climb, and reach in a physically active environment.
- Prior experience in clerical, filing, records management, or administrative support roles.
- Experience supporting Government operations or high‑volume documentation environments.
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