Admissions Manager - Mid Levels

<p>Admissions Manager</p> <p><strong>Company Overview</strong></p> <p>Guidepost Global Education &amp; Comsic Education Group is a leading provider of world-class education, dedicated to nurturing the potential of every child. We operate the world’s largest Montessori network, under brand ‘Guidepost Montessori’ and ‘Nest Pre-school’ with more than 100 schools across the United States and Asia. We are committed to building teams that are passionate about making a difference in the lives of children and families, fostering an environment where our educators and staff can thrive and grow.</p> <p>&nbsp;</p> <p><strong>Core Job Responsibilities</strong></p> <p><strong>&nbsp;Admissions Management</strong></p> <ul> <li>Serve as the main point of contact for all inquiries related to the school’s programs, ensuring every communication is handled with warmth, professionalism, and accuracy.</li> <li>Manage parent communications across phone, email, WhatsApp, and social media, ensuring timely responses and high service standards.</li> <li>Guide families to appropriate resources and schedule campus visits, tours, trials, and events, coordinating closely with campus teams to ensure a seamless on‑site experience.</li> <li>Develop a strong understanding of parent concerns and frequently asked questions, sharing insights with Marketing to refine messaging and improve parent experience.</li> </ul> <p><strong>&nbsp;</strong></p> <p><strong>&nbsp;Marketing</strong></p> <ul> <li>Maintain complete and accurate lead, visit, and conversion records in the CRM system.</li> <li>Produce reports on funnel performance, forecasting, conversion rates, and parent feedback to support data‑driven decision making.</li> <li>Analyse admissions trends to identify opportunities to enhance conversion and overall admissions performance.</li> </ul> <p><strong>Collaboration with Campus Leadership</strong></p> <ul> <li>Work closely with the Head of School to align admissions efforts with classroom capacity, staffing, and program requirements.</li> <li>Coordinate with guides and teaching teams to schedule student trials, observations, and placements.</li> <li>Provide leadership with insights on parent expectations, market trends, community preferences, and competitive positioning.</li> </ul> <p><strong>Qualifications</strong></p> <p>We're looking for someone who has:&nbsp;</p> <ul> <li>Strong communication skills in English, Cantonese, and Mandarin</li> <li>2–4 years of experience in admissions, customer service, hospitality, or sales</li> <li>Experience in education or early childhood sector is an advantage</li> <li>Warm, engaging interpersonal skills and strong presentation abilities</li> <li>High attention to detail and strong organisational skills; able to manage multiple priorities efficiently.</li> <li>Proficient with CRM systems and Microsoft Office tools</li> </ul>