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After-Sales Engineer
GRAMMER
Tianjin2y ago
About the role
Active management of 0-KM claim handling and support field claim handling based on data analysis following group Problem Resolution Process (GPQ) requirements. Claim settlements (incl. 0-km & field warranty reimbursement and negotiation) Support key account leaders and customer relationship/commercial leader in negotiation of customers’ services & quality agreements Manage customer interface & team (RQE – Resident Quality Engineer)  …
Read the full description on the original posting.
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