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About the role
<p><strong>AI Business Consulting Lead</strong></p>
<p>Location: London (Hybrid) | Practice Area: Business Consulting | Type: Permanent</p>
<p><strong>Lead enterprise AI transformation programmes across financial services organisations</strong></p>
<p><strong>The Role</strong></p>
<p><span data-contrast="auto">Join Capco’s Business Consulting practice as an AI Business Consulting Lead, partnering with leading financial services organisations to shape, scale, and embed AI-enabled transformation initiatives across their businesses. This role combines strategic advisory, transformation delivery, stakeholder leadership, and AI commercialisation, helping clients unlock measurable value from technologies such as GPT, Copilot, and broader AI/ML capabilities</span><span data-contrast="auto"> </span><span data-contrast="auto">through practical, responsible and measurable ways of working</span><span data-contrast="auto">.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Operating at Principal Consultant level, you will lead complex client engagements, oversee multidisciplinary delivery teams, and act as a trusted advisor to senior stakeholders across business, operations, technology, risk, and compliance functions. You will play a key role in identifying AI-enabled opportunities, shaping transformation roadmaps, supporting responsible AI adoption, and driving enterprise-wide change within complex, regulated environments</span><span data-contrast="auto"> </span><span data-contrast="auto">while ensuring AI-enabled solutions are fit for purpose, human-led and context-aware</span><span data-contrast="auto">.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">This role is suited to individuals who combine deep financial services expertise with strong consulting capability and practical experience delivering AI-enabled business transformation</span><span data-contrast="auto"> </span><span data-contrast="auto">and improving delivery through approved AI tools and automation where appropriate</span><span data-contrast="auto">.</span><span data-ccp-props="{}"> </span></p>
<p><strong><span data-contrast="auto">What You’ll Do</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Lead AI-enabled transformation engagements for financial services clients, helping organisations identify, shape, and scale opportunities that improve operational efficiency, workforce productivity, and business innovation </span><span data-contrast="auto">using approved AI tools and practical automation where they add value</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Act as a trusted advisor to senior stakeholders, facilitating executive discussions, shaping AI adoption strategies, and translating business challenges into practical, scalable AI use cases and delivery roadmaps </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Oversee delivery activities across complex transformation programmes, leading multidisciplinary teams and supporting project governance, stakeholder management, delivery planning, and change execution </span><span data-contrast="auto">including AI-enabled ways of working, where relevant</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Partner with technology, product, engineering, risk, and compliance teams to support the development, testing, governance, and deployment of AI-enabled solutions within regulated environments </span><span data-contrast="auto">with appropriate human-in-the-loop review, guardrails and audit trails</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Contribute to practice growth through thought leadership, client development, team mentoring, and the advancement of Capco’s AI consulting capabilities across financial services </span><span data-contrast="auto">including sharing practical AI use cases and responsible adoption approaches</span><span data-ccp-props="{}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">What We’re Looking For</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Significant experience delivering business transformation, consulting, or AI-enabled change initiatives within financial services environments, with SME-level exposure to Banking & Payments, Capital Markets, Wealth & Asset Management, or Insurance </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Strong understanding of the AI/ML ecosystem, including GPT, Copilot, generative AI, NLP, foundation models, and enterprise AI adoption considerations within regulated industries </span><span data-contrast="auto">including sharing practical AI use cases and responsible adoption approaches</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Proven experience leading complex programmes or consulting engagements, with strong knowledge of project delivery approaches, governance frameworks, stakeholder management, and organisational change delivery </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Ability to engage and influence stakeholders at all levels, translating emerging technologies into commercially relevant business outcomes and practical transformation strategies </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Collaborative, adaptable, and delivery-focused mindset, with experience navigating governance, risk, compliance, and responsible AI considerations within enterprise environments </span><span data-contrast="auto">and curiosity to experiment responsibly with approved AI tools</span><span data-ccp-props="{}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Bonus Points For</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Experience leading AI commercialisation, AI product delivery, or enterprise AI adoption initiatives within large financial institutions </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Previous consulting or advisory experience within a professional services environment at Principal Consultant or equivalent level </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Familiarity with AI governance, model risk management, MLOps, responsible AI frameworks, or regulatory considerations relating to AI deployment </span><span data-contrast="auto">and using them to improve productivity or delivery quality</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Experience building client relationships, contributing to business development activities, or supporting proposition and capability development </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Exposure to tools and platforms such as Microsoft Copilot Studio, Power Platform, Power Automate, or enterprise AI ecosystems </span><span data-ccp-props="{}"> </span></li>
</ul>
<p><strong>Why Join Capco</strong></p>
<ul>
<li>Lead high-impact AI transformation programmes for leading financial services organisations</li>
<li>Work in a collaborative, flat, and entrepreneurial consulting culture</li>
<li>Access continuous learning, leadership development, and industry certifications</li>
<li>Play a key role in shaping Capco’s AI consulting capabilities and market presence</li>
<li>Help clients unlock the value of AI through practical, people-focused transformation and innovation</li>
</ul>
<p><strong>Benefits</strong></p>
<ul>
<li>Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.</li>
<li>Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders.</li>
<li>Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.</li>
<li>Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs.</li>
<li>Continuous Learning: Minimum 40 Hours of Training Annually, plus a Business Coach assigned from Day One to support your development and career growth.</li>
</ul>
<p><strong>Inclusion at Capco</strong></p>
<p>We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.</p>
Perks & benefits
- Medical Insurance
- Paid Time Off
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