AI Delivery Lead

Key Responsibilities

• Hold overall accountability for AI delivery execution across Spain. 
• Establish, implement and enforce strong delivery governance, project controls and reporting mechanisms. 
• Drive customers to meet contractual and technical prerequisites before and during delivery. 
• Proactively lead customers, ensuring clear expectations, structured communication and confident handling of challenging conversations. 
• Represent Delivery in multiple executivelevel SteerCos and internal governance forums, providing clear and assertive status, risks and mitigation updates. 

• Line manage, coach and develop Developers and Linguists within the AI practice. 
• Raise delivery maturity by creating a culture of ownership, clarity, accountability and disciplined execution. 
• Challenge, support and upskill team to adopt consistent bestpractice methods and ways of working. 

• Personally lead, recover or deliver complex, strategic or atrisk AI projects. 
• Serve as the senior delivery authority in difficult client environments, including those with legacy constraints or poor readiness. 
• Ensure effective coordination across international engineering, consulting, AI, linguistic and platform teams to deliver unified outcomes. 

• Partner closely with the AI Practice Leadership and AI Program Manager to embed consistent quality standards. 
• Escalate delivery blockers promptly and confidently, both internally and with clients. 
• Improve internal operational processes to address the current fragmentation within Spain delivery. 

Skills Knowledge and Expertise

• Senior delivery leadership experience within complex technology or AI programmes. 
• Strong background in delivery management and structured project control. 
• Proven track record in managing, leading and recovering challenging or failing projects. 
• Experience working with international and nearshore/offshore delivery teams. 
• Demonstrable seniorlevel customer leadership, including stakeholder management up to executive and SteerCo level. 
• Ability to introduce structure, governance and disciplined execution into a delivery organisation. 
• Fluent in English and Spanish (written and spoken). 
• Comfortable operating under pressure, in ambiguous situations, and within challenging customer environments. 

• Experience in enterprise, regulated or largescale client environments. 
• Prior exposure to multidisciplinary AI project delivery (engineering, data, linguistics, automation), even if role itself is nontechnical. 
• Familiarity with delivery models for outcomebased AI projects. 

Benefits